Nancy Perez
Retail, sales Associate
TEXAS CITY,TX
Summary
Proven Department Manager at Walmart, adept in customer service and team supervision, enhanced inventory efficiency, and significantly minimized losses. Excelled in problem-solving, ensuring customer satisfaction and operational excellence. Skilled in POS software and staff training, consistently met sales targets through strategic planning and customer engagement. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Department Manager
Walmart
10.2005 - 10.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Cashier
Moody Gardens Hotel
08.2000 - 06.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Ball High School
Galveston, TX05.2001
Skills
Customer Service
Team Supervision
Problem-Solving
Customer Engagement
Flexible Schedule
Order Processing
Staff Training
POS Software
Product restocking
Safety and Security
Sales Reporting
Languages
Spanish
Native or Bilingual
Additional Information
Recognitions
Associate of the month 2015
OSCA Champion
of the month 2018
Timeline
Department Manager
Walmart
10.2005 - 10.2020
Cashier
Moody Gardens Hotel
08.2000 - 06.2008
High School Diploma -
Ball High School
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