Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Pervere

Milford

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

29
29
years of professional experience

Work History

CLA

Southern NH Medical Center
Nashua
06.1996 - Current
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

CLA

Catholic Medical Center
Manchester
04.2014 - 05.2016
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Verified collection orders and communicated discrepancies to nurses.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Input medical and insurance information into database for inclusion in patient records.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Maintained a clean, safe, and organized work environment.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Prepared specimens for transport to external laboratories.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Maintained accurate records of collected specimens and test results.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Calibrated equipment according to manufacturer specifications.
  • Collected specimen samples and transported to laboratory for processing.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Processed samples accurately and efficiently.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Responded quickly and effectively to emergency situations.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Prepared and packaged specimens for courier transport.
  • Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Verified patient information prior to specimen collection.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Collaborated with laboratory personnel to resolve specimen issues.

Education

High School Diploma -

MIlford Area Senior High
Milford, NH
06-1990

Skills

  • Customer service
  • Specimen collection
  • Workflow coordination
  • Problem solving
  • Time management
  • Flexible and adaptable
  • Organization and time management
  • Research

Timeline

CLA

Catholic Medical Center
04.2014 - 05.2016

CLA

Southern NH Medical Center
06.1996 - Current

High School Diploma -

MIlford Area Senior High
Nancy Pervere