Nancy Pettengill
El Paso
Overview
9
9
years of professional experience
Work History
Caretaker
Family Associated
El Monte
03.2023 - 09.2025
- Provided assistance to disabled persons in accordance with their individual needs.
- Communicated with management about changes, maintenance needs and tenant issues.
- Developed strong working relationships with family members through courteous customer service practices.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Developed strong working relationships with tenants through courteous customer service practices.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Assisted with scheduling and planning daily assignments to ensure efficient completion of tasks.
Production Line Associate & Supervisor Assistant
Farmer Johns
Vernon
03.2019 - 02.2023
- Maintained cleanliness and organization of the work area to ensure safety standards.
- Assisted in quality control by inspecting products for defects during production.
- Determine which items need to be sent out by assessing orders.
- Created shipping boxes to pack orders, and then palletized daily orders.
Lyft Driver
Uber
Los Angeles
12.2016 - 12.2018
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Adapted routes and schedules in response to unexpected challenges, ensuring timely deliveries and customer satisfaction.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Managed time efficiently when making multiple stops along designated routes.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Picked up clients from specific locations to transport and drop off at destinations.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Sales Associate
Walmart
Downey
08.2016 - 06.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Described merchandise and explained use, operation and care.
- Demonstrated product features and benefits for customers' needs.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies to effectively assist customers.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Collaborated with team members to enhance customer service and improve overall store performance.
Education
High School Diploma -
Huntington Park Continuation High School
Huntington Park, CA06-1981
Languages
Spanish
Native/ Bilingual
Timeline
Caretaker
Family Associated
03.2023 - 09.2025
Production Line Associate & Supervisor Assistant
Farmer Johns
03.2019 - 02.2023
Lyft Driver
Uber
12.2016 - 12.2018
Sales Associate
Walmart
08.2016 - 06.2017
High School Diploma -
Huntington Park Continuation High School