Nancy Pham
San Diego,CA
Summary
Detail-oriented intern with a proven ability to assist in resolving complaints and facilitating community outreach. Skilled in effective communication and data analysis, contributing to enhanced service delivery and stakeholder satisfaction.
Offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and communication skills in Pharmacy Technician role.
Overview
2
2
years of professional experience
Work History
Intern
Stepful Pharmacy
San Diego, CA
06.2026 - 08.2026
Volunteer
Ombudsman of San Diego
San Diego, CA
04.2024 - 03.2026
- Assisted in resolving complaints, ensuring timely responses and effective communication with stakeholders.
- Conducted research to support investigations, gathering relevant data and documentation for case evaluations.
- Facilitated community outreach programs, promoting awareness of services and resources available to constituents.
- Collaborated with team members to develop and implement strategies for improving service delivery processes.
- Maintained accurate records of interactions, enhancing organizational efficiency and information accessibility.
- Analyzed feedback from clients to identify areas for improvement in service offerings and client satisfaction.
Education
Bachelor of Science -
Bachelor of Science - Clinical Laboratory Science
National University
La Jolla, CA09-2025
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Multitasking and organization
- Flexible schedule
- Complex Problem-solving
Languages
Vietnamese
Native or Bilingual
Timeline
Intern
Stepful Pharmacy
06.2026 - 08.2026
Volunteer
Ombudsman of San Diego
04.2024 - 03.2026
Bachelor of Science -
Bachelor of Science - Clinical Laboratory Science
National University