Nancy Poteet
Dayton,OH
Summary
Accomplished in creating inspirational workplace cultures and developing high-performing sales, marketing, and event planning teams. Smoothly direct employees carrying out daily operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Neighborhood Manager
Redwood LIving, Inc
Dayton, Ohio
05.2019 - Current
- Recommended workflow and budget improvements, resulting in 25% savings per event
- Generated client retention by accurately organizing and executing Resident and Community Events
- Handle daily reporting, financials and Resident needs.
- Implemented brand and demand strategies to meet revenue targets for business services and products
- Developed team communications and information for regional sales meetings
- Coordinate team training days at various locations throughout the south west Ohio region
- Determined and recommended methods to address improvement opportunities.
- Conducted training and change management processes to improve operations.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Tour and lease to prospects. Retain current Residents through communication and helpfulness.
Business Development/Brand Manager
JEM Designs
Beavercreek, OH
01.2016 - 05.2019
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications
- Motivated team members to continuous improvement in promoting and selling target products
- Monitored online advertising and social media campaigns to assess success of different strategies
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Helped incorporate product changes to drive customer engagement and firm profits
- Planned, implemented and tracked sales and marketing strategies to promote brand products
- Developed innovative marketing campaigns based on key objectives
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach
- Coordinated, planned and executed events for Clients, Customers and Business Partners
- Used local business partners as a way to build brand awareness and a "shop local" attitude to build event interest and attendance
- Used design software to enable a consistent look and appeal
- Was a member of the Event Planning Board for the Home Builders Association of Greater Dayton
New Home Sales Manager
Ellis Custom Homes LLC
Dayton, Ohio
02.2013 - 07.2016
- Branded products through effective salesmanship and maintained long-term relationships with clients
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients
- Demonstrated products and specific features at customer locations and special events
- Proactively managed client correspondence and recorded all tracking and communications
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Identified prospect needs and developed appropriate responses along with information on suitable products and services
- Exceeded sales goals by 35 increase revenue and facilitate selling of new homes and land
- Quoted prices, listed terms and included all information pertaining to the new home and land. From structural details, to all interior components and category
- Signed contracts with clients and set up a production schedule
- Implemented marketing and sales campaigns to effectively brand our custom homes
- Created and executed events to attract new qualified customers and vendors
- Helped each client with selections for every aspect of their new home
- Planned and implemented Home-A-Rama events each year
- Sat on the board of Marketing for the Home Builders Association of Greater Dayton
Education
Bachelor of Science - Business Mangement
Indiana University Bloomington
Bloomington, INAssociate of Science - Scientific Interior Design
IUPUI
Indianapolis, Indiana Skills
- Scheduling
- Order preparation
- Vendor management
- Balance sheets
- Quality control management
- Operational improvement
- Relationship Management
- Relationship Building
- Staff Management
- Market Planning
- Onboarding
- Relationship building and management
Timeline
Neighborhood Manager
Redwood LIving, Inc
05.2019 - Current
Business Development/Brand Manager
JEM Designs
01.2016 - 05.2019
New Home Sales Manager
Ellis Custom Homes LLC
02.2013 - 07.2016
Bachelor of Science - Business Mangement
Indiana University Bloomington
Associate of Science - Scientific Interior Design
IUPUI
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