NANCY POWERS-MONTGOMERY
Summary
Experienced quality coordinator at HCA Houston Healthcare West, specializing in quality improvement and regulatory compliance. Proven track record in enhancing patient safety through data-driven analysis and interdisciplinary teamwork. Successfully led projects that improved performance and cultivated a safety-focused environment while managing risk assessments.
Overview
2027
2027
years of professional experience
Work History
Quality Coordinator – Quality Management RN
HCA Houston Healthcare West
Houston, Texas
12.2021 - Current
- Provide interim leadership oversight for patient safety, quality, and risk related events, ensuring timely investigation, escalation, and resolution
- Lead and support quality improvement initiatives, including SSI Colon Surgery Performance Improvement
- Manage AMP Tracers to support continuous regulatory readiness and identify system level improvement opportunities
- Serve as Survey Coordinator for Joint Commission and other regulatory surveys, including tracers, staff preparation, and survey logistics
- Serve as primary contact for OPPE and FPPE, supporting data collection, tracking, trending, and reporting
- Coordinate and manage Peer Review, including case routing, documentation, follow up, and communication with Medical Staff and leadership
- Conduct vigilance review of provider related safety, risk, and operational events using Just Culture principles
- Act as administrative lead for External Reviews, including vendor coordination, documentation management, and communication of outcomes
- Led monitoring and reporting of OB complications to advance maternal and neonatal safety initiatives
- Prepare and present Monthly Quality and Patient Safety Reports to the CEO and executive leadership
Licensed Vocational Nurse / Obstetrics-Gynecology / Specialty Departments
Kelsey Seybold Clinics
Houston, Texas
05.2005 - 03.2013
- Delivered quality patient care by implementing evidence-based nursing assessments, diagnoses, interventions, and evaluations
- Coordinated with health professionals and interdisciplinary team members to achieve optimal patient outcomes
- Advocated for patients through knowledgeable, skillful, and consistent support
Licensed Vocational Nurse / Telemetry Unit
Tomball Regional Hospital
Tomball, Texas
10.2004 - 05.2005
- Utilized evidence-based nursing treatment plans to achieve positive patient outcomes and foster a healing, safe environment
- Collaborated with clinical staff to develop and execute care plans that met patient goals
- Demonstrated clinical excellence, commitment to continuous learning, and effective teamwork in delivering quality patient care
Ramp Agent-Management
Federal Express
Houston, Texas
02.1994 - 05.2004
- Managed 15-20 employees in day-to-day outbound operations, ensuring smooth workflow and adherence to protocols
- Coordinated weights and balances for each aircraft, ensuring compliance with federal regulations for aircraft safety
- Completed FAA-compliant paperwork to support operational integrity
Aviation Electrical Maintenance Technician Veteran
United States Navy
01.1990 - 01.1994
- Received National Defense Service Medal for exemplary service and commitment to mission success during 1993.
- Diagnosed electrical malfunctions and implemented effective repair solutions.
- Maintained electrical equipment to ensure optimal performance and safety standards.
- Conducted routine inspections of electrical systems and equipment.
Embedded Care Coordinator - Nurse Case Manager Sen
CareAllies
Houston, TX
- Utilized public/private resources to meet patient/family needs
- Conducted quality management studies and provided solutions to clinical problems
- Developed and maintained quality management tracking and treatment plans
Education
Master of Science in Nursing - • Nursing Informatics Specialty
Capella University
Minneapolis, MN11-2021
Bachelor of Science - Nursing Administration
University of Texas Arlington
Arlington, TX11-2018
Vocational Nurse - Licensed Vocational Nurse
Kingwood College
Kingwood, TX05-2004
Certification - Professional in Healthcare Quality (CPHQ)
National Association For Healthcare Quality
12-2025
Certification - Lean Six Sigma Green Belt
Six Sigma Global Institute
09-2022
Certification - Managed Care Nurse (CMCN)
American Association of Managed Care Nurses
Certification - Health & Wellness Coach
• The National Society of Health Coaches
Certified CPR Instructor - Basic Life Support and First Aid
• American Heart Association
03-2015
Skills
- Quality improvement and process enhancement
- Regulatory compliance and oversight
- Patient safety initiatives
- Risk assessment strategies
- Data analysis and interpretation
- Interdisciplinary collaboration
Timeline
Quality Coordinator – Quality Management RN
HCA Houston Healthcare West
12.2021 - Current
Licensed Vocational Nurse / Obstetrics-Gynecology / Specialty Departments
Kelsey Seybold Clinics
05.2005 - 03.2013
Licensed Vocational Nurse / Telemetry Unit
Tomball Regional Hospital
10.2004 - 05.2005
Ramp Agent-Management
Federal Express
02.1994 - 05.2004
Aviation Electrical Maintenance Technician Veteran
United States Navy
01.1990 - 01.1994
Embedded Care Coordinator - Nurse Case Manager Sen
CareAllies
Master of Science in Nursing - • Nursing Informatics Specialty
Capella University
Bachelor of Science - Nursing Administration
University of Texas Arlington
Vocational Nurse - Licensed Vocational Nurse
Kingwood College
Certification - Professional in Healthcare Quality (CPHQ)
National Association For Healthcare Quality
Certification - Lean Six Sigma Green Belt
Six Sigma Global Institute
Certification - Managed Care Nurse (CMCN)
American Association of Managed Care Nurses
Certification - Health & Wellness Coach
• The National Society of Health Coaches
Certified CPR Instructor - Basic Life Support and First Aid
• American Heart Association