Nancy Price
Sandy Springs,GA
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Experienced and Professional Manger with excellent team building and leadership skills
Overview
28
28
years of professional experience
Work History
Design Consultant / Furniture Speialist
Crate & Barrel
09.2023 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
Sales Lead
LaZBoy Furniture Gallery
05.2018 - 07.2022
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
Assistant Store Manager
Chico's
09.2012 - 05.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Menswear Manager
Von Maur
09.2012 - 07.2017
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Department Manager
Nordstrom
10.2006 - 09.2012
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Sales Service Representative
American Color Graphics
02.1996 - 09.2006
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promptly responded to inquiries and requests from prospective customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
Education
No Degree - Foreign Relations
Georgetown University
Washington, DC05.1984
Skills
- Sales Supervision
- Customer Buying Habits
- Merchandising Proficiency
- Performance Feedback
- Promote Products
- Persuasive Selling
Timeline
Design Consultant / Furniture Speialist
Crate & Barrel
09.2023 - Current
Sales Lead
LaZBoy Furniture Gallery
05.2018 - 07.2022
Assistant Store Manager
Chico's
09.2012 - 05.2018
Menswear Manager
Von Maur
09.2012 - 07.2017
Department Manager
Nordstrom
10.2006 - 09.2012
Sales Service Representative
American Color Graphics
02.1996 - 09.2006
No Degree - Foreign Relations
Georgetown University
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