Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Quezada

Dallas,TX

Summary

Dynamic Human Resources Manager with a proven track record at Rockwell American, excelling in employee relations and compliance. Expert in HRIS systems and benefits administration, I enhanced onboarding processes and improved employee satisfaction through effective communication strategies. Recognized for resolving complex issues and optimizing payroll accuracy, fostering a productive workplace culture.

Overview

19
19
years of professional experience

Work History

Human Resources Generalist

Smurfit Westrock
08.2015 - Current
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Implemented and supervised orientation procedures for new hires.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Improved operational processes resulting in productivity increase in HR department.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and monitored employee recognition programs.

Purchasing Manager

Rockwell American
03.2013 - 10.2014
  • Sourced vendors, built relationships, and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Performed monthly reconciliation of open purchasing orders.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Implemented strategic sourcing initiatives, reducing overall purchasing costs.
  • Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
  • Monitored and evaluated vendor performance to determine compliance with quality standards.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Reduced material costs by negotiating favorable terms with suppliers.
  • Achieved significant improvements in supplier lead times through collaborative planning and forecasting.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Analyzed market and delivery systems to assess present and future materials availability.

Human Resources Manager

Rockwell American (Quality Trailer Products)
01.2008 - 03.2013
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Processed employee claims involving performance issues and harassment.
  • Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Recruited top talent to maximize profitability.

Buyer

Quality Trailer Products (Rockwell American)
01.2006 - 01.2008
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Developed and improved account relationships.
  • Managed and maintained purchase orders and invoices.

Education

Associate of Applied Science - Basics

Mountain View College
Dallas, TX
05-1999

Skills

  • Employee onboarding
  • Benefits administration
  • HR policies implementation
  • HRIS systems
  • Exit interviews
  • Employee relations
  • Records management
  • Performance management
  • Internal investigations
  • Knowledgeable in all HR systems
  • Employee file management
  • Policy implementation
  • Workers compensation
  • Termination procedures
  • Recruitment
  • New employee orientations
  • Onboarding processes
  • ADP workforce now
  • Background checks
  • Payroll processing
  • FMLA administration
  • QuickBooks proficiency
  • Occupational safety
  • Employment law
  • Personnel relations

Timeline

Human Resources Generalist

Smurfit Westrock
08.2015 - Current

Purchasing Manager

Rockwell American
03.2013 - 10.2014

Human Resources Manager

Rockwell American (Quality Trailer Products)
01.2008 - 03.2013

Buyer

Quality Trailer Products (Rockwell American)
01.2006 - 01.2008

Associate of Applied Science - Basics

Mountain View College

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Nancy Quezada