Nancy Ramirez
Brownsville,TX
Summary
To secure an entry level position with a growing company that will enable me to apply my experience, skills, and knowledge and grow professionally.
Overview
23
23
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs
Brownsville, TX
03.2017 - Current
- Planning and conducting programs focused on the specific needs of the client.
- Organizing and supervising group activities including sports and recreation.
- Facilitated daily group activities promoting teamwork and social skills development.
- Developed individualized care plans to support youth in achieving personal goals.
- Liaising with teachers, social workers, local authorities, and health professionals.
- Write behavioral and informal reports.
- Transporting reunifying children with family or sponsor
- Headcount Graveyard Coordinator (Specialized team).
- Ensuring that the facility headcount is cleared at the scheduled times.
- Conduct Headcount of facility, intervals of every thirty minutes
- Updating the capacity for the facility through UC Portal/Census
- Coordinating facility outings and finding clients locations.
- Assuring beds open accordingly to facility capacity.
- Prepare Daily Memo for incoming shift, Shift Supervisors and Shift Leaders
- Experience on Excel, Microsoft Word, Computer Literate, and Customer Service
- CPI Certified
- Radio proficient
Home Provider
Jericho Home Health
Brownsville, TX
02.2011 - 03.2021
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assist patient with all their needs
Customer Relations & Support Services Temp
Su Clinica Familiar
Harlingen, TX
08.2010 - 10.2010
- Worked Su Clinica Familiar PCCM roll off panel report and THSteps panel report
- Made calls to all the PCCM roll off Medicaid patients for assistance re-applying/enrolling into Medicaid and advised of assistance provided by Su Clinica Familiar
- Skilled at working independently and collaboratively in a team environment.
- Assisted patients with filling out Medicaid and CHIP applications and gathered all information/documentation to submit to caseworker from HHSC
- Check THSteps panel report and scheduled patients that were due for their next THSteps follow-up
- Updated monthly reports for administrative meetings
- Provided good customer service by answering any questions patients had and established good communication/relationship with every patient
Eligibility Specialist/Home Visit Tech
Financial Assistance and Billing (FAB)
Brownsville, TX
04.2005 - 09.2007
- Traveled 100 % of the time within Cameron and Hidalgo County on a daily basis
- Performed home visits to patient homes to screen for government assistance and obtain documents as well as scan documents for accuracy for patient demographics.
- Provided transportation for patients to and from hospital for appointments
- Assessed client eligibility for financial assistance programs, ensuring compliance with regulations.
- Reviewed documentation and applications to verify accuracy and completeness.
- Picked up and distributed office supplies to different company sites (clinics and hospitals)
Administrative Intern
University of Texas at Brownsville/TSC
Brownsville, TX
01.2003 - 01.2003
- Assisted administrative staff with daily tasks within CORP Technical Academy
- Edited documents, copies, typewriters, and phone systems
- Maintained accurate records and databases using institutional software systems to ensure data integrity.
Education
Computer Operator Specialist Certificate -
The University of Texas at Brownsville/TSC
Brownsville, TX01.2003
Graduate Certificate - CDL A, Tanker, Hazmats
A+ CDL Academy
San Benito, TX01-2026
Skills
- CDL A
- Fluent English and Spanish
- Tanker (N) and Hazmat (H)
- Computer literate: MS Office (Word, Excel, PPT, Front Page, Access)
- Ability to learn new software
- Type 40-50 words per minute
- Capable of multi-tasking
- Honest, friendly, and outstanding communication skills
- Well organized and efficient
- Ability to demonstrate accuracy, attention to detail and work well in team environment
- Work well in high pressured environment
Languages
English
Spanish
Timeline
Youth Care Worker
Southwest Key Programs
03.2017 - Current
Home Provider
Jericho Home Health
02.2011 - 03.2021
Customer Relations & Support Services Temp
Su Clinica Familiar
08.2010 - 10.2010
Eligibility Specialist/Home Visit Tech
Financial Assistance and Billing (FAB)
04.2005 - 09.2007
Administrative Intern
University of Texas at Brownsville/TSC
01.2003 - 01.2003
Computer Operator Specialist Certificate -
The University of Texas at Brownsville/TSC
Graduate Certificate - CDL A, Tanker, Hazmats
A+ CDL Academy