Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Molly Maid
Iowa City, IA
11.2023 - Current
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Human Resources Specialist
Sucher Law Firm
West Liberty, IA
05.2018 - 03.2023
Developed and implemented new employee onboarding process.
Processed payroll data and maintained accurate records of employee time, wages, deductions, taxes, benefits, and other information.
Created reports to monitor changes in salary, overtime payments, vacation time, insurance coverage and other relevant employee information.
Maintained confidentiality of sensitive payroll documents and records.
Set up new employees in the payroll system ensuring all paperwork was completed accurately.
Prepared end-of-year tax forms such as W2s and 1099s for distribution to employees and contractors.
Handled garnishments from government agencies or creditors according to state laws.
Provided customer service assistance to staff regarding their paychecks and payroll issues.
Tracked employee leave accruals such as vacation days and sick leave based upon company policies.
Managed 401K contributions by calculating amounts due from employee salaries and wages.