Nancy Reyes
Miami,FL
Summary
Assisted in developing skills necessary for success in a professional environment. Supported team members in understanding the importance of growth within a company. Gained foundational experience and leadership skills through collaborative efforts.
Assisted customers in making informed purchasing decisions. Delivered exceptional customer service through attentive support. Maintained confidentiality and adhered to company ethics. Reviewed complex financial documents with attention to detail. Managed multiple tasks efficiently. Focused on customer satisfaction. Persuaded customers effectively to enhance sales. Processed shipments accurately. Understood merchandising principles. Demonstrated high energy in all tasks. Operated cash registers proficiently. Followed opening and closing procedures diligently. Built strong interpersonal relationships with customers.
Overview
16
16
years of professional experience
Work History
Relationship Banker
Truist Bank
Miami Springs, fl
08.2021 - Current
- Assisted customers with checking, savings, credit cards, and loan products
- Built strong client relationships through personalized financial consultations
- Met and exceeded monthly sales and referral goals
- Ensured compliance with banking regulations and internal policies
- Resolved customer inquiries and account issues efficiently
- Promoted digital banking tools to improve customer experience
Teller
Wells Fargo Bank
North Miami Beach
05.2019 - 08.2021
- Efficiently performed accurate mathematical calculations.
- Exceeded bank sales goals by 50%.
- Prioritized multiple tasks while maintaining accuracy and timeliness.
- Promoted a culture of teamwork and increased productivity.
- Demonstrated positive attitude and a professional image.
Sales Associate
La Belle Perfumes
Miami, FL
11.2012 - 05.2019
- Match purchase orders with invoices and recorded the necessary information.
- Accurately log all daily shipping and receiving orders.
- Recommend new fragrances to customers, resulting in more sales to the business.
- Place special merchandise orders for customers.
- Process cash and credit card payments rapidly and accurately.
Secretary
Radame Produce
01.2010 - 12.2011
- Managed office supplies, vendors, organization and upkeep.
- Performed accounts receivable duties including invoicing.
- Answered the phone by the second ring and greeted callers enthusiastically.
Education
Associate in Applied Science - Business Administration
Miami-Dade College
01.2018
High School Diploma - undefined
Miami Senior High School
01.2006
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Financial services
- Financial planning
- Teller support
- Financial advising
- Banking
- Loans
- Loan origination
- Employee motivation
- Policy development and implementation
- Loss prevention
- Teller background
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Active listening
- Decision-making
- Teamwork and collaboration
- Relationship building
- Teamwork
- Problem-solving
- Cross-selling products
- Creative thinking
- Money handling
Languages
English and Spanish
Native or Bilingual
Timeline
Relationship Banker
Truist Bank
08.2021 - Current
Teller
Wells Fargo Bank
05.2019 - 08.2021
Sales Associate
La Belle Perfumes
11.2012 - 05.2019
Secretary
Radame Produce
01.2010 - 12.2011
Associate in Applied Science - Business Administration
Miami-Dade College
High School Diploma - undefined
Miami Senior High School