Nancy Rocha
Visalia,CA
Overview
5
5
years of professional experience
Work History
Sales Associate/Social Media Manager
Sneaker Lounge
Temecula, CA
08.2023 - Current
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
- Worked with fellow sales team members to achieve group targets.
Volunteer
Loma Linda Medical Center
Murrieta, CA
08.2023 - Current
- Answered phones, took messages, and directed calls to appropriate staff members.
- Assisted nurses with tasks, such as delivering meals and running errands.
- Answered visitor questions, offered directions, and escorted to destination.
Volunteer
Valley Presbyterian Hospital
Van Nuys, CA
10.2022 - 07.2023
- Transported laboratory results, biological specimens and patient records to correct locations.
- Helped transport patients and assisted with discharges.
- Distributed meals and refreshments to patients, adhering to dietary restrictions.
Customer Service Representative
ASUCLA
Los Angeles, CA
05.2022 - 07.2023
- Conducted regular follow-up calls with customers after resolving their issues.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
Teacher's Assistant
Senaida Garcia Center
Visalia, CA
06.2019 - 08.2019
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Facilitated small group instruction and activities for students of varying abilities.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
Education
Bachelor of Science - Psychobiology
University of California - Los Angeles
Los Angeles, CA06-2023
Skills
- Critical Thinking
- Community Involvement
- Problem Solving Skills
- Detail-Oriented
- Interpersonal Communication Skills
- Time Management
Timeline
Sales Associate/Social Media Manager
Sneaker Lounge
08.2023 - Current
Volunteer
Loma Linda Medical Center
08.2023 - Current
Volunteer
Valley Presbyterian Hospital
10.2022 - 07.2023
Customer Service Representative
ASUCLA
05.2022 - 07.2023
Teacher's Assistant
Senaida Garcia Center
06.2019 - 08.2019
Bachelor of Science - Psychobiology
University of California - Los Angeles