NANCY ROJAS

• Running different departments.

Problem Solve.

Non-Con (Mech & Geni Flex)

AR Floor.

Cross belt.

• Monitored employee productivity levels on a regular basis to identify areas of improvement.
• Collaborated with other departments to coordinate workflow processes between teams.
• Assigned tasks to associates to fit skill level and maximize team performance.

• Problem Solver.
• Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
• Defined problems to make decisions and moved forward to support quick resolution.
• Enhanced efficiency by sorting and organizing packages according to destination codes.
• Increased order accuracy by identifying and resolving discrepancies in customer orders.
• Managed high call volume with exceptional professionalism, ensuring timely resolutions for customers.
• Packed, secured, labeled, and applied postage to materials to prepare items for shipment.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Hazard-employee
• Streamlined waste management processes by developing efficient procedures for the disposal of hazardous materials.
• Improved workplace safety by implementing proper hazardous material handling procedures and training.
• Ensured proper labeling and documentation of all hazardous substances according to local, state, and federal regulations.
• Sampled and characterized waste to generate accurate materials profiles.

• Prepared reports summarizing project progress and results for management review.
• Maintained accurate records of all activities performed throughout internship period.
• Monitored operations and reviewed records and metrics to understand company performance.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Training of new staff in different departments.
• Audits.

• Picked and packed order items.
• Inductor
• Sorter
• Problem Solver.
• Quality Control.
• Collaborated with quality to effectively cut down on defective items in storage and in shipments.
• PG-assistant helps control errors of the associates and improve the quality and production of the department.
• OIL - old inventory location
• Used hand-held devices and computers to record and monitor inventory levels, and completed audits to uncover and address inaccuracies.
• Acknowledged safety issues and contacted shift supervisor regarding concerns, and for quick resolution.
• Recorded information, shortages, and discrepancies to keep records current and accurate.

• Team leads, Problem Solved department.
• Fulfill the delivery company's promise.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Trained new staff in relevant processes and procedures.
• Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to the tracking system.
• Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
• Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments.
• Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements.
• Assisted the manager in setting achievable goals for the team while monitoring progress towards them.