Nancy Romans

• Developed comprehensive care plans to address client needs and improve service delivery.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Monitored client progress, adjusting care strategies based on feedback and evolving circumstances.
• Conducted assessments to identify barriers to client success and implemented targeted interventions.
• Advocated for clients' rights and access to needed services within community organizations.

• Evaluated program effectiveness and suggested improvements based on client outcomes.
• Provided referrals to appropriate medical, mental health, and social services.
• Conducted initial assessments to determine the client's bio/social history and needs.
• Developed and maintained relationships with community resources and service providers.
• Maintained confidentiality, and adhered to professional ethics and standards.
• Monitored and kept meticulous records of patient treatment plans and the response of the patient to medication.
• Participated in interdisciplinary team meetings to discuss treatment options.
• Advised staff members on effective strategies for working with challenging client behaviors.
• Facilitated crisis intervention, advocacy, referrals, and monitoring activities.

• Managed team of 21 employees, ensuring high level of efficiency in an everchanging environment serving daily needs of 40 plus live in clients in Recovery.
• Utilized a document management system to organize company files, keeping up-to-date, and easily accessible data.
• Maintained positive working relationship with fellow staff and management.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Fostered a positive and motivating work environment, leading to an increase in team morale.
• Developed and implemented operational policies and procedures to ensure efficiency, client safety, and care.
• Conducted regular performance evaluations, providing constructive feedback, and setting individual goals.
• Collaborated with other departments to coordinate workflow processes between teams.
• Trained new employees on company policies and procedures.

Resolved client complaints and issues promptly, ensuring client satisfaction and development.

• Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
• Managed a team of 21 employees, ensuring a high level of efficiency in an ever-changing environment, serving the daily needs of 40-plus live-in clients in recovery. And standards were met.

• Designed an online presence for the Farmers' Market by creating a website and managing its social media accounts.
• Established relationships with local media outlets in order to generate publicity for upcoming events held at the market.
• Monitored competition from other markets in order to stay ahead of industry trends.
• Conducted research to identify potential vendors for the Farmer's Market.
• Communicated regularly with vendors regarding their needs in order to facilitate the smooth operations of the Farmers' Market.
• Monitored progress by establishing plans, budgets, and measuring results.
• Resolved customer complaints regarding product quality or service delivery in a timely manner.
• Coordinated with local organizations and businesses in order to promote the Farmer's Market in the community.
• Organized promotional activities, such as contests, giveaways, and special events, to attract customers to the market.
• Ensured compliance with applicable laws, regulations, and safety standards related to operating a Farmers' Market.
• Managed day-to-day operations of the Farmer's Market, including staffing, scheduling, inventory control, and customer service.
• Implemented policies and procedures related to vendor selection criteria, product quality assurance, and health regulations.

• Attended professional development sessions related to working with special education populations.
• I tutored neurodiverse children individually or in small groups to foster mastery of course concepts.
• Supported students with personalized accommodations, extra assistance and educational assessments.
• Offered emotional support during times of difficulty or crisis situations involving the student.
• Assisted with transitioning from one activity to another throughout the day as needed by the student.
• Maintained records of student progress and communicated results to parents and other school personnel.
• Encouraged independent thinking, problem solving, and self-advocacy skills among students.
• Motivated students to achieve academic success while fostering an environment of respect and acceptance.
• Provided one-on-one instruction to students who needed extra help with learning tasks.
• Assisted in the implementation of accommodations outlined in IEPs, such as seating arrangements or modified testing procedures.
• Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
• Advised instructor on student behavior or issues requiring immediate attention.
• Supported the development of social skills through modeling appropriate behavior and interactions with peers.
• Communicated affirmatively and promoted positive attitudes with every student.
• Evaluated student needs to provide helpful resources and support.
• Provided feedback on how well a student is progressing towards meeting their IEP goals.
• Collaborated with teacher to develop personalized and successful learning strategies.
• Monitored behavior of students in order to ensure a safe, positive learning environment.
• Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
• Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
• Adapted instructional techniques to appropriate ages and skill levels of supervised students.
• Facilitated communication between home and school by providing information about student progress and activities at school.
• Implemented behavior management strategies designed by special education staff members.
• Tutored students in course material to improve comprehension.
• Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.