NANCY ROSE
Customer Service
Rossville,Ga
Summary
I am results- focused with experience in leadership. I demonstrate creativity and savviness critical to financial and operational success. I'm driven, organized and eager to learn and grow in new opportunities. Experienced in transforming staff into outstanding leaders by developing, leading, and maintaining large teams in a high velocity environment.
Overview
10
10
years of professional experience
Work History
Front End Supervisor
Ross Dress For Less
2024.11 - 2026.06
- Manage cashiers, and ensure efficient, friendly checkout experiences. Teach and enforce the scan and bag best practice for all associates. Ensure go-backs are expedited, scanned, security-tagged, ticketed, and put away properly. Maintain salability and neatness on the front-end, aisle tables, feature display, and specialty task. Oversee the cleanliness and maintenance of the fitting rooms. Handle cash pulls, safe security, register overrides, refunds, and bank deposits per company policy. Enforce loss prevention practices, company dress codes, and safety standards.
Low Voltage Technician
Ritz Instruments Transformers
2020.06 - 2024.08
- Inspect resin tanks for operating defects, pour and test resin samples every hour. Inspect units for debris and defects prior to molding, ensure no holes are in the resin, clean unit of excess resin and wipe down unit before sending it to post mold. Inspect units for holes in resin and defects in the casing. Apply the units ratio information and customer requested information on the units. Drill holes and apply necessary screws, nuts, bolts, etc to the unit. Inspect the units that have been properly prepared for final assembly of nameplates and other customer requested information. Install busbars, nameplates, baseplates, etc before the final quality check. Pack units and prepare with the correct shipment information to be shipped to the customer. Inventory count and accuracy.
Office Support Staff
Ridgeway Law Firm-Hartwell
2024.04 - 2024.07
- I helped in operating office equipment, maintaining filing systems, errands such as picking up mail at the post office, taking documents to the court house, forwarding messages, etc.
Cashier/Cook
Reed Creek General-Hartwell
2022.01 - 2022.06
- Process all sales transactions accurately and promptly. Welcomed customers, offering assistance if needed. Completed end of day counting and securing funds to prevent loss or theft. Restock and clean to keep a profitable, efficient and safe environment for customers and employees. Resolved issues with cash registers, card scanners and printers. Cooked food fresh upon customer request. Inventory count, accuracy, receiving new inventory.
General Manager
Domino's-Hartwell
2016.06 - 2022.01
- Improves customer satisfaction by finding creative solutions to problems. Created agendas and communication materials for team meetings. Transformer high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Deliver products to the customer, answer phones and face to face communication with excellent customer service and attention. Inventory accuracy, ordering, and cost control specialist. Maintaining a positive and attentive relationship with vendors. Servsafe certificate was acquired, averaged 3 record breaking weeks per year, number 1 in increased sales percentage in 2018 and attended management Seminars in Las Vegas during the Dominos World Wide Rally.
Education
High School Diploma -
Hart County High School
Hartwell, GA05.2008
Skills
Policy/Program Development
Cross-functional team management
Supervision and training
Inventory management
Employee scheduling
Customer Retention
Vendor relationships
Team oversight
Team building and motivation
Proficient in Computer Technology/Microsoft
Communication Skills
Profit and loss accountability
Safety protocol
Packaging and sanitation
Timeline
Front End Supervisor
Ross Dress For Less
2024.11 - 2026.06
Office Support Staff
Ridgeway Law Firm-Hartwell
2024.04 - 2024.07
Cashier/Cook
Reed Creek General-Hartwell
2022.01 - 2022.06
Low Voltage Technician
Ritz Instruments Transformers
2020.06 - 2024.08
General Manager
Domino's-Hartwell
2016.06 - 2022.01
High School Diploma -
Hart County High School