Summary
Overview
Work History
Skills
Timeline
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Nancy Salazar

3911 Park Blvd,CA

Summary

Dedicated housekeeping professional with a strong background at Hampton Inn By Hilton and Innercare, excelling in team collaboration and customer service. Proven expertise in health and safety compliance and staff training, consistently achieving high cleanliness standards and enhancing patient satisfaction. Fluent in Spanish, fostering effective communication in diverse environments.

Overview

9
9
years of professional experience

Work History

Housekeeper/Janitor

Innercare
01.2019 - 07.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maintained a spotless environment for patients through diligent daily housekeeping tasks.
  • Compiled list of inventory needs for monthly order.
  • Managed inventory levels effectively, minimizing stock shortages while avoiding excess inventory costs.

Housekeeping Supervisor

Hampton Inn By Hilton
10.2016 - 09.2018
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Worked with front desk to respond promptly to all guest requests.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.

Skills

  • Teamwork
  • HIPAA compliance
  • Customer service
  • Bathroom cleaning
  • Health and safety compliance
  • Hospitality background
  • Customer service-focused
  • Waste disposal
  • Chemical handling
  • Fluent in Spanish
  • Staff training
  • Laundry management

Timeline

Housekeeper/Janitor

Innercare
01.2019 - 07.2025

Housekeeping Supervisor

Hampton Inn By Hilton
10.2016 - 09.2018

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Nancy Salazar