Nancy Salinas Roa
HYDROBIOLOGY
Newport News,VA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
14
14
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Manager
ERSInternational
04.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Safety Engineer Coordinator
SAFETY INDUSTRY PROJECTS “PROSISA”
12.2015 - 08.2018
- Provided technical expertise in hazard identification, risk assessment, and control implementation for complex projects.
- Oversaw third-party contractor operations to maintain fire systems standards while operating on site.
- Collaborated with cross-functional teams to address safety concerns across various departments.
- Developed customized safety policies and procedures for unique work environments, resulting in a safer workplace overall.
- Ensured compliance with OSHA, EPA, and other regulatory requirements through regular audits and inspections.
- Reviewed standard operating procedures against optimal safety standards to verify company conformance and employee adherence with policies.
- Mentored and trained 4 safety supervisors personnel on procedures to protect health and maintain personnel safety.
- Developed accident investigation reports consisting of a review of the standards data.
- Assessed overall company safety, identified areas in need of improvement and spearheaded changes to protect personnel.
- Improved emergency response times with the development of effective emergency action plans.
- Implemented engineering controls to minimize exposure risks associated with hazardous materials handling processes.
Assistant of Conservation Projects
Experimental Aquaculture Production Plant. UAM-I
06.2012 - 03.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
- Completed daily logs for management review.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Manager of Live Food
Investigation Center and Conservation of Wild Live “SEMARNAT”
06.2013 - 03.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
HYDROBIOLOGY DEGREE - Aquaculture
Metropolitan Autonomous University Campus Iztapalapa
Iztapalapa Mexico City09-2014
Skills
Operations management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
PADI SCUBA DIVING
Timeline
Assistant Manager
ERSInternational
04.2019 - Current
Safety Engineer Coordinator
SAFETY INDUSTRY PROJECTS “PROSISA”
12.2015 - 08.2018
PADI SCUBA DIVING
07-2015
Manager of Live Food
Investigation Center and Conservation of Wild Live “SEMARNAT”
06.2013 - 03.2014
Assistant of Conservation Projects
Experimental Aquaculture Production Plant. UAM-I
06.2012 - 03.2015
HYDROBIOLOGY DEGREE - Aquaculture
Metropolitan Autonomous University Campus Iztapalapa