Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
45
45
years of professional experience
Work History
Office Manger
Castle Dental
10.2001 - Current
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee to improve productivity initiatives.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Responsible for Website office information,
Process daily credit card payments.
Process received mailed payments through check scanner.
Develop and implement plans to promote office efficiency.
Managed patient scheduling, productivity and collection.
Manage the day to day operations.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
WIC Clerk
Williamson County, Texas
04.1998 - 10.2021
Communicated with people from various cultures and backgrounds on application process.
Documented all communication with applicants and inputted information into system using [Software].
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Scheduled appointments with applicants to gather information and explain benefits processes.
Interviewed applicants and explained scope of different available benefits.
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Inputted all gathered information and researched data on applicants into computer system.
Education
High School Diploma -
Chino High School
Chino, CA
06.1991
Skills
Staff Training
Budgetary Planning
Team Management
Office Management
Payroll Administration
Report Preparation and Analysis
Cash Flow and Reconciliation
Deposit Collection
Office Supplies and Inventory
Administration and Operations
Managing Appointments
Employee Timesheet Processing
Office Equipment Management
Has the ability to solve difficult problems with effective solutions