NANCY SANDOVAL
LUBBOCK,TX
Summary
To find an opportunity that will allow me to demonstrate that I am a hard working person who is anxious to increase my knowledge, thereby becoming an asset to the company. Organized and efficient secretary, highly skilled in office administration, data organization, proofreading, database management and word processing. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
City of Lubbock, Utilities
2024.04 - Current
- Entered numerical data into databases in a timely and accurate manner
- Produced monthly reports using advanced Excel spreadsheet functions
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Added new material to file records and created new records
- Reviewed and updated client correspondence files and scheduling database
- Outlined the appropriate process and procedures necessary to fulfill and complete inquiries
- Compiled quarterly budget reports, financial spreadsheets and organizational charts to improve office organization
- Assisted with receptionist duties, file organization and research and development.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
Secretary
Partners In Development Worldwide - Asia
2009.04 - Current
- Generated invoices upon receipt of billing information and tracked collection progress
- Entered financial data into company accounting database to be verified and reconciled
- Established a QuickBooks accounting system to reflect accurate financial records
- Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time
- Developed monthly, quarterly and annual profit and loss statements and balance sheets
- Completed and mailed bills, contracts, policies, invoices and checks
- Accessed computerized financial information to answer questions related to specific accounts
- Matched purchase orders with invoices and recorded the necessary information.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
City of Lubbock, Parks & Recreation
2019.09 - 2021.07
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Office Assistant
City of Lubbock, Environmental Health
2014.08 - 2019.09
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Diploma - Computerized Accounting
INTERNATIONAL BUSINESS COLLEGE
El Paso, TX 2005.02 - 2006.05
High School Diploma - Basics
CANUTILLO HIGH SCHOOL
Canutillo, TX05.2002
Skills
- Word processing
- Database management
- 40 WPM typing speed
- Accurate and detailed
- Flexible
- Proofreading
- Independent worker
- Works well under pressure
- Dedicated team player
- AR/AP
- Invoice and payment transactions
- Account reconciliations
- Invoice processing
- Microsoft Excel certified
- Quick learner
- Bilingual
- Data Entry
- Office Administration
- Customer and client relations
- Deadline-oriented
- Professional and mature
Additional Information
Certified Management Accountant coursework
4.0 GPA
Online QuickBooks coursework
Driverlicense
Class C - Standard Driver's License
References
- Professional, Cynthia Perez, (806) 544-8462
- Professional, Sandra Cantu, (806) 472-8988
- Personal, Mary Ann Gallaway, (806) 787-2498
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
City of Lubbock, Utilities
2024.04 - Current
Administrative Assistant
City of Lubbock, Parks & Recreation
2019.09 - 2021.07
Office Assistant
City of Lubbock, Environmental Health
2014.08 - 2019.09
Secretary
Partners In Development Worldwide - Asia
2009.04 - Current
Diploma - Computerized Accounting
INTERNATIONAL BUSINESS COLLEGE
2005.02 - 2006.05
High School Diploma - Basics
CANUTILLO HIGH SCHOOL
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