Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nancy Sandoval

Sheridan,IN

Summary

Well-qualified familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

This job would also help me out allot with clinic and front office service because I want to continue with my schooling and I want to become a nurse so helping out at front desk would help me visualize and see the clinic environment. I would love this job to help pay my school tuition also.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Ulta
05.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.

Customer Service Representative

Mcdonalds, PDI FOODS
08.2023 - 05.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • I would help out and do a little bit of everything around there i would take orders, help pack the food, run drive thru, clean the lobby honestly i would do a little bit of everything around while i was there just tried to help out as much as I could.

Cashier

Walmart
03.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Help organize the store and would put back go backs
  • Organized and cleaned my area

Education

High School Diploma -

Sheridan High School
Sheridan, IN
06.2033

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Customer Engagement
  • Customer Needs Assessment
  • Merchandise Restocking
  • Flexibility and Adaptability
  • Hygiene standards
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Organization
  • Team Cooperation
  • Adaptable and Flexible
  • Creative Thinking
  • Store Opening and Closing
  • Positive Customer Engagement
  • Excellent Written and Verbal Communication

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Beauty Advisor

Ulta
05.2024 - Current

Customer Service Representative

Mcdonalds, PDI FOODS
08.2023 - 05.2024

Cashier

Walmart
03.2023 - 07.2023

High School Diploma -

Sheridan High School

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Nancy Sandoval