Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Nancy Schmidt

Nancy Schmidt

Office Management. Administrative Assistant
Churubusco,IN

Summary

I have worked in a medical office from Answering Telephones to Management. I have always been willing to step in when asked for help in other areas of office in need. I have learned how to work on computer towers to install new hardware, upgrade memory or upgrade programs. I have been in charge of computer cleanup when systems slow down. I have added printers to individual computers when needed. I was listed in Who’s Who, President of Fort Wayne Chapter of Worker’s Compensation Claims Examiners. Through my efforts and work background I was qualified and hired as a Paralegal to assist with Worker’s Compensation claims. My ability to research and write detailed claims timelines was sought after by several law firms after leaving that field to pursue Medical Office Management positions. I do not believe in participation in drama in the office work space or allowing it to continue. I do believe in taking care of the problem and holding the individual or individuals accountable for their part/participation to ensure the office gets back to the positive work environment as quickly as possible. Recognition for a job well done is a must as this is a huge employee moral booster.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Parkview Health System
03.2017 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Claims Processor

Lutheran Health System
10.2014 - 03.2017
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.
  • Managed workload and priorities to meet claims processing meet deadlines.

Medical Office Manager

Summit Medical Associates
06.2009 - 10.2014
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.

Education

Medical Terminology

IUPU Fort Wayne
Fort Wayne, IN

Diploma - Business Management

Churubusco Jr Sr High School
Churubusco, IN
06.1981

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Property Tax Filing
  • Processing Payroll
  • Accounts Receivable
  • Accounts Payable

Ensuring Multiple Physicians CME, Licensure, Malpractice Insurance, Equipment Maintenance, CLIA Waivers and Office Policies are in place and being followed

Timeline

Administrative Assistant

Parkview Health System
03.2017 - Current

Claims Processor

Lutheran Health System
10.2014 - 03.2017

Medical Office Manager

Summit Medical Associates
06.2009 - 10.2014

Medical Terminology

IUPU Fort Wayne

Diploma - Business Management

Churubusco Jr Sr High School
Nancy SchmidtOffice Management. Administrative Assistant