Nancy Schultz

Telephonic assessment of members current health status

• Transitional Case Management support at discharge
• Identify gaps or barriers in treatment plans
• Education on the disease process and provide tools to manage
• Interaction with Medical Director, Pharmacy and Social Work
• Education on healthy lifestyle
• Strong computer skills to document and track findings
• Able to manage approximately 30 outbound calls per day

• Provided Nursing assessment, intervention and treatment of students and staff
• Administration of medications, education and instruction
• Develop and implement emergency care plans
• Conduct mandated health screenings and special ed assessments
• Accurate documentation in a health information system
• Acting member of crisis intervention team

• Administered medications as directed by healthcare providers and documented this information on patient charts.
• Maintained high standards of infection control through diligent adherence to protocols and ongoing staff training efforts.
• Created individualized care plans for each patient based upon health needs.
• Focus on Quality of Life, preserve dignity, nurturing and encouraged independence

• Phone Triage for Pediatric Patients in a fast paced office
• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Obtained and interpreted appropriate lab tests under the guidance of physician
• Performed all duties for an office nurse