Nancy Schultz
Glenview,Illinois
Summary
Dynamic leader and former Owner/operator at The Runner's Edge, Inc., adept in strategic planning and personnel management. Excelled in fostering customer relationships and enhancing operational efficiency, achieving significant revenue growth. Skilled in budget development and operational reporting, with a proven track record of surpassing business goals through innovative strategies and team motivation.
Overview
30
30
years of professional experience
Work History
Owner/operator
The Runner's Edge, Inc.
12.1992 - 04.2023
- Trained and motivated employees to perform daily business functions.
- Organized and motivated teams in three locations to achieve and outperform goals of customer contact & retention plus revenue by building rapport with and within the team.
- Sourced, recruited and developed staff to improve performance and retention.
- Developed and nurtured lasting relationships by projecting professional corporate image and responding quickly to customer and vendor issues.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Spoke professionally with customers, vendors, and government officials regarding all issues, gathering necessary information to make educated decisions and address issues
- Lent business acumen to meet day-to-day strategic objectives.
- Employed prompt decision-making and in-depth research to resolve issues.
- Kept all building areas and equipment functional and well-organized to promote business performance. Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Monitored staff performance, including providing assessment.
- Recruited, trained and organized approximately 100 volunteers, utilizing existing community group affiliations, to manage all functions and logistics for annual half Marathon race.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted audit inspections and independent checks to verify parts and materials.
Education
J.D. - Law
Boston University School of Law
Boston, MABachelor of Arts - Political Science
Marquette University
Milwaukee, WISkills
- Personnel Management
- Operational Reporting
- Strategic Planning
- Budget Development
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
On-SiteRemoteImportant To Me
Company CultureTimeline
Owner/operator
The Runner's Edge, Inc.
12.1992 - 04.2023
J.D. - Law
Boston University School of Law
Bachelor of Arts - Political Science
Marquette University
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