Nancy Smith
Mountain Home,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
General Manager
Waids Restaurants
03.1990 - 08.1999
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Office Manager
State Farm
Prairie Village, KS
03.1988 - 01.1990
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Assembly Line Worker
Highline Plastics
03.1975 - 06.1976
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Followed protocols to enhance protection and maintain safe work environment.
Assembly Line Production Worker
Hayes Plastics Tool & Dye
01.1976 - 12.1977
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
Education
Diploma - Secretarial Studies And Office Administration
Pass Christian High School
Pass Christian, MS06.1969
Skills
- Calm and Professional Under Pressure
- Staff Training
- Menu Planning
Timeline
General Manager
Waids Restaurants
03.1990 - 08.1999
Office Manager
State Farm
03.1988 - 01.1990
Assembly Line Production Worker
Hayes Plastics Tool & Dye
01.1976 - 12.1977
Assembly Line Worker
Highline Plastics
03.1975 - 06.1976
Diploma - Secretarial Studies And Office Administration
Pass Christian High School
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