Dynamic professional with a proven track record in hospitality and customer service management, notably at Morrisons Rogue River Lodge. Excelled in guest relations and complaint resolution, enhancing customer satisfaction. Skilled in payment processing and multi-line phone systems. Achieved top sales quotas, demonstrating exceptional organizational and leadership abilities. Passionate about delivering outstanding service and achieving results. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.