Nancy Spinazzola
Magnolia,TX
Summary
Dedicated customer service professional with 11 years of experience. Seeking an opportunity to start a career in the medical field with a team oriented company.
Passionate about helping customers and meeting their needs. Known for consistent positive attitude and dedication to customer satisfaction.
Overview
11
11
years of professional experience
Work History
Answering Service Operator
Wild Well Control
03.2010 - 08.2021
- Answered a multi line phone system during and after business hours
- Recorded and delivered messages to the appropriate person
- Routed emergency well control calls to the engineer on call
- Answered callers questions regarding directions to the office, training classes, services provided
- Adept at handling a wide range of contact methods while documenting customer issues
- Provided excellent and friendly customer service
- Maintained confidentiality for all clients.
Education
Skills
- Customer service
- Dependable
- Work well with others
- Motivated
- Empathy and patience
- Attention to Detail
Timeline
Answering Service Operator
Wild Well Control
03.2010 - 08.2021
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