Nancy Steel
Lakeside,CA
Summary
Seasoned Registered Nurse with a robust background in neonatal ICU and family services at UCSD, showcasing exceptional teamwork, leadership, and critical thinking skills. Fluent in Spanish, adept in Microsoft Word, and RNC certified, I excel in high-stress situations and complex care coordination, significantly enhancing patient outcomes and family support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse, Neonatal ICU
UCSD
La Jolla, CA
07.2011 - Current
- Care for NICU patients using evidence-based techniques.
- Care for the most critical patients in the unit.
- Use collaborative care communication to implement care.
- Serve as charge nurse to support the unit, and act as a resource.
- Experience in the ANSOS program, Excel, iShare, EPIC, and the UCSD intranet.
- Delegating tasks and having mutual respect among co-workers.
- Able to manage complex parental situations.
- Able to manage elaborate care plans.
- Able to handle complicated staffing issues among Women and Infant Services by communicating with Labor and Delivery and Post-Partum.
- Able to balance changing staff requirements throughout the shift.
- Able to keep calm in high-stress situations.
- Served as a resource for COVID rule-out patients.
- Attend high-risk deliveries and provide resuscitation efforts to the newborn infant.
Quality Control Specialist, Family Services
UCSD/Lifesharing
San Diego
11.2003 - 07.2011
- Communicated on-site with families to obtain consent for tissue and organ donation.
- Assisted families through all paperwork, and served as a liaison throughout the whole donation process.
- I served as an interpreter for Spanish-speaking families.
- Worked side by side with LifeSharing RN during the donation process.
- In charge of family follow-up communication and responsible for planning biannual Day of Remembrance with other Family Services Specialists.
- Participated in community outreach and education.
- Audited patient charts and follow-up data input/paperwork.
- I communicated with the responsible nurse and set timelines. Used multiple databases to ensure proper reporting.
- Prepared life sharing for agency audits, including UNOS and CMS.
- Assisted the director and supervisor with the editing and implementation of policies and procedures.
- I attended quality control conferences throughout the country and Canada.
Education
Associate of Science - Nursing
Grossmont Community College
El Cajon05-2011
Bachelor of Science - Biology
UCSD
La Jolla, CA09-2003
Skills
- Teamwork and collaboration
- Problem-solving
- PPE compliance
- Friendly, positive attitude
- Microsoft Word
- Fluent in Spanish
- Written communication
- Communication
- Cultural awareness
- Task prioritization
- Team management
- Leadership
- Critical thinking
- RNC certified
- Attention to detail
Certification
- RN license
- RNC certification
Languages
Spanish
Native/ Bilingual
Italian
Limited
References
References available upon request.
Timeline
Registered Nurse, Neonatal ICU
UCSD
07.2011 - Current
Quality Control Specialist, Family Services
UCSD/Lifesharing
11.2003 - 07.2011
Associate of Science - Nursing
Grossmont Community College
Bachelor of Science - Biology
UCSD
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