Nancy Taylor
Operations Manager
New Port Richey,FL
Summary
Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
Work History
Regional Director of Operations
Jerry's Enterprises / DBA As Save-a Lot
12.2002 - 09.2022
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching and performance management.
- Monitored budget and utilized operational resources.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Provided documentation of processes to comply with regulations and company policies.
- Managed procurement, inventory and warehouse operations.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
Store Manager
Albertsons
Orlando , FL
1980 - 1999
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Education
High School Diploma -
Jacksonville High School
Jacksonville, NC06.1979
Skills
- Financial Statement Review
- Finance and Accounting Oversight
- Administrative Management
- Records Organization and Management
- Management Training
- Performance Monitoring and Evaluation
Timeline
Regional Director of Operations
Jerry's Enterprises / DBA As Save-a Lot
12.2002 - 09.2022
Store Manager
Albertsons
1980 - 1999
High School Diploma -
Jacksonville High School
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