NANCY TIERNEY
Las Vegas,NV
Summary
Proven leader in park management with a track record of enhancing visitor satisfaction and community safety at Newport Pacific Capital LLC. Excelled in multitasking and problem-solving, significantly improving tenant relations and operational efficiency. Demonstrated professionalism and adaptability, streamlining processes and fostering teamwork to exceed performance goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Park Manager
Newport Pacific Capital LLC
05.2019 - 06.2024
- Enhanced park visitor satisfaction by implementing new programs and events tailored to diverse interests.
- Conducted thorough background checks on prospective tenants, maintaining high-quality standards for residency.
- Maintained a safe and clean community, conducting regular inspections and coordinating necessary repairs.
- Enhanced tenant satisfaction by addressing and resolving concerns in a timely manner.
- Developed strong relationships with tenants to foster a sense of community within the mobile home park.
- Managed administrative tasks such as lease agreements, renewals, and evictions in compliance with state regulations.
- Provided exceptional customer service to both current residents and potential tenants during inquiries or tours.
- Oversaw compliance with federal, state, and local regulations pertaining to parks management standards.
- Streamlined daily operations with the development of comprehensive SOPs for all staff members.
- Led multi-disciplinary teams in executing projects aimed at improving park facilities and infrastructure.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
Assistant Mobile Home Park Manager
Newport Pacific Capital LLC
01.2017 - 05.2019
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Managed administrative tasks such as lease agreements, renewals, and evictions in compliance with state regulations.
- Ensured compliance with local ordinances, building codes, and health regulations concerning mobile home parks.
- Collaborated with maintenance staff to ensure timely completion of work orders and upkeep of common areas.
- Established proactive communication channels with residents to address their needs effectively.
- Provided exceptional customer service to both current residents and potential tenants during inquiries or tours.
- Enhanced tenant satisfaction by addressing and resolving concerns in a timely manner.
- Maintained a safe and clean community, conducting regular inspections and coordinating necessary repairs.
- Developed strong relationships with tenants to foster a sense of community within the mobile home park.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
Education
High School Diploma -
Palmdale High School
Palmdale, CA06.1979
Skills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Task Prioritization
- Self Motivation
- Written Communication
- Professional Demeanor
References
1. Rod Chiddix - Regional manager - 949-439-8660
2. Sherry Tompkins - Park manager - 818-857-2866
3. Nicole Henry - Regional manager - 951-219-8256
Timeline
Park Manager
Newport Pacific Capital LLC
05.2019 - 06.2024
Assistant Mobile Home Park Manager
Newport Pacific Capital LLC
01.2017 - 05.2019
High School Diploma -
Palmdale High School
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