Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nancy Tippey

Nancy Tippey

Mooresville,IN

Summary

Experienced, driven, knowledgeable, strong people skills, committed to safe practices and efficient service necessary to lead others in the pursuit of company goals.

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 5 years of management performance.

Overview

9
9
years of professional experience

Work History

Area Manager

Amazon
11.2024 - Current
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Developed and trained leadership, equipping employees with all tools needed for success
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.

Manager Hub Operations

Fed Ex Express
03.2021 - 11.2024


  • Responsible for hiring, scheduling, correct payroll, continued education and training for direct reports
  • Tracked employee attendance and punctuality, addressing repeat problems to quick prevent long-term habits
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Insured employee compliance with OSHA, FAA, TSA, AOD, CSM standards, administered corrective actions as required
  • Developed and trained leadership, equipping employees with all tools needed for success
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.

Ramp Agent | Team Leader

Fed Ex Express
01.2017 - 03.2021
  • Planned, coordinated, and executed deicing procedures for up to 60 aircraft nightly to ensure all freight and planes departed within sort parameters
  • Equipped teams for successful operations by participating in training exercises, maintaining accurate FAA paperwork, and reporting, completion of pre/post trips of all equipment
  • Multitasking, clear communication, utilizing assertive/empathetic leadership style
  • Self-motivated, with a strong sense of personal responsibility
  • Managed time efficiently in order to complete tasks within deadlines
  • Worked flexible hours across night, weekend, and holiday shifts
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network
  • Drove forklifts, pallet jacks and other equipment to move materials

Education

Bachelor of Arts - Theology/ Counseling

Ohio Christian University
01.1997

High School Diploma - General Education

Pequot Lakes High School
01.1993

Skills

  • Clear communication
  • Coordinates communication across multiple team levels
  • Effective strategic leadership
  • Utilizes team strengths for development
  • Performance improvement coaching
  • Guides team development through personal example
  • Organizational proficiency
  • Punctual in delivering tasks
  • Effective stakeholder engagement
  • Cost management

Accomplishments

  • Supervised teams of up to 150 staff members.
  • Awarded Safety Star Award
  • Awarded CEO Safety Award
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 15 in the development of Onboarding 2.0 Program. Increased retention by 18% YOY. Decreased OSHA injuries by 75% YOY.

Timeline

Area Manager

Amazon
11.2024 - Current

Manager Hub Operations

Fed Ex Express
03.2021 - 11.2024

Ramp Agent | Team Leader

Fed Ex Express
01.2017 - 03.2021

High School Diploma - General Education

Pequot Lakes High School

Bachelor of Arts - Theology/ Counseling

Ohio Christian University

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