Nancy Tornern
Delano,CA
Summary
With a proven track record at Adventist Health Delano, I enhanced lab efficiency and safety through meticulous adherence to protocols and innovative process improvements. My expertise in specimen processing and strong communication skills fostered a collaborative environment, significantly reducing patient wait times. Demonstrated leadership in training staff underscores my commitment to excellence and continuous improvement in laboratory operations.
Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Care-focused Phlebotomist bringing 4-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lab Assistant /Laboratory Phlebotomist
Adventist Health Delano
11.2021 - Current
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Improved laboratory efficiency by streamlining sample processing and data recording procedures.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
- Monitored and documented safety standards to verify compliance.
- Provided support and guidance to junior lab staff.
- Developed new protocols and improved existing laboratory processes.
- Participated in lab meetings and project presentations.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Oversaw items in inventory and reordered before supplies diminished.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Assisted in maintaining adequate inventory levels of phlebotomy supplies, preventing shortages that could disrupt workflow or compromise patient care quality.
- Maintained a clean and safe work environment by adhering to strict sanitation protocols.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Developed and implemented strategies to improve phlebotomy processes.
- Provided guidance and support to laboratory personnel.
Phlebotomist
Medical Diagnostic Laboratories
09.2022 - 05.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Education
High School Diploma -
Delano High School
Delano, CA06-2014
Skills
- Lab safety protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Specimen processing
- Sample preparation
- Hazardous waste disposal
- Sterilization procedures
- Specimen analysis
- Stock management
- Centrifugation techniques
- Sample collection techniques
Certification
- Certified laboratory technician CDPH CPT-02044652
Languages
Spanish
English
Timeline
Phlebotomist
Medical Diagnostic Laboratories
09.2022 - 05.2023
Lab Assistant /Laboratory Phlebotomist
Adventist Health Delano
11.2021 - Current
- Certified laboratory technician CDPH CPT-02044652
High School Diploma -
Delano High School
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