Nancy Torres
Baldwin,N.Y.
Summary
Seeking a challenging role within the medical field to leverage acquired skills and knowledge gained through extensive experience and education, with a focus on continuous professional development and growth opportunities.
Overview
16
16
years of professional experience
Work History
Operating Room Patient Care Service Workforce Coordinator
NEW YORK PRESBYTERIAN QUEENS HOSPITAL
01.2019 - Current
- Assisted in effectively implementing the transition of the new payroll system hospital wide for multiple units within the Perioperative Department
- Manage payroll for the Perioperative Service Department -ASU Pre-Holding, O.R
- Pre-Holding, ASU Recovery, Ambulatory Surgery, Central Sterile Supply and the main Operating Room
- Assist with maintenance, training, operation and support of Timekeeping, Scheduling, Payroll, Attendance and Leave Tracking
- Provide functional skills by answering calls to the timekeeping Help Desk, resolving issues, conducting routine system maintenance and enrolling employees in the workforce system
- Provide support in the Time Keeping and Scheduling application, specifically on the support for ADP /Kronos Payroll system including troubleshooting users request or issues, conduct independent training with end users, resolving data and interface errors
- As part of the ADP/ Kronos payroll team, I am the point person for effective and efficient systems operation that help standardize workforce practice in the operating room
- Assist in preparing and balancing the Operating Room staff schedule in four week increments for full time, part time and per diem Registered Nurses and Certified Surgical Technicians to ensure adequate coverage based on the needs of the O.R.
Assistant to Nurse Manager of the Operating Room
MOUNT SINAI SOUTH NASSAU HOSPITAL
01.2016 - 01.2019
- Process Human Resource transactions, set up employee file and chart folders for new hires, handle new hire / transfer paperwork, review employee folders (BLS, License, Certifications)
- Manage and responsible for Kronos payroll for the OR / E3/ Pain Management Departments
- Handle sensitive correspondence and communication to senior management
- Draft, prepare and proofread correspondence, memos and other documents
- Create the meeting minutes for Monday morning OR educational in-service meetings / VAT’s Committee Meeting / and daily briefings
- Manage and maintain executive's calendar
- Manage on call staff schedules in 6 week increments for OR/E3/Pain Management Departments
- Maintain and update contact distribution lists and perform Outlook folder reviews
- Organize, schedule and coordinate both internal and external meetings and conference calls, book conference rooms and handle laptop/projector requests and setup
- Manage the Unitex Scrub Machine System for all perioperative staff
- Perform general administrative duties, manage employee education conference requests and annual employee health assessment compliance, check request, and special projects as needed
- Provide coverage as OR unit clerk on weekends as needed.
Front Desk Administrator
ZWANGER PESIRI RADIOLOGY
01.2008 - 01.2016
- Organize and schedule patient exams for MRIs, CT scans, Sonograms, bone density tests, and Mammograms
- Greet and register patients for scheduled exams ensuring the completion of appropriate forms with patient demographic and billing information
- Obtain copies of necessary identification and insurance cards
- Verify that physician orders match scheduled exam, contact physicians’ offices as needed to resolve issues, and call in results of exams
- Perform insurance verifications obtaining authorizations for exams and required prescriptions
- Ensure that all necessary signatures are obtained for treatment, release of medical information, assignment of insurance benefits and payment for services
- Collect all applicable co-payments, deductibles and other patient out-of-pockets costs at time of registration in accordance with the guidelines set forth by company policies
- Responsible for training new employees to work in scheduling department
- Facilitated bilingual communication for technicians and Spanish speaking patients to complete questionnaires and perform medical exams.
Education
Master’s in Public Health Degree with a concentration in Healthcare Administration -
SUNY Downstate Health University
Brooklyn, N.Y.Advanced Certificate in Public Health -
SUNY Downstate Health University
Brooklyn, N.Y.Bachelor of Science Degree, Major: Health and Society (Public Health) -
Old Westbury State University of New York
Old Westbury, N.Y.Associates in Humanities and Science Degree, Major: Liberal Arts -
Nassau Community College
Garden City, N.Y.Skills
- Critical thinking and problem-solving
- Teamwork and collaboration
- Professionalism and strong work ethic
- Self-management skills
- Organizational skills
- Multitasking Abilities
- Bilingual - Spanish,
- Microsoft Word, Excel, Medical Manager, Quickbooks, Raintree Systems, Provox, Fusion Ris, Fuji Synapse Ris, Kronos payroll system, ADP payroll system, Orchestrate, NovaRis, Intergy, Medgen, Payroll Processing
References
Furnished Upon Request
Timeline
Operating Room Patient Care Service Workforce Coordinator
NEW YORK PRESBYTERIAN QUEENS HOSPITAL
01.2019 - Current
Assistant to Nurse Manager of the Operating Room
MOUNT SINAI SOUTH NASSAU HOSPITAL
01.2016 - 01.2019
Front Desk Administrator
ZWANGER PESIRI RADIOLOGY
01.2008 - 01.2016
Master’s in Public Health Degree with a concentration in Healthcare Administration -
SUNY Downstate Health University
Advanced Certificate in Public Health -
SUNY Downstate Health University
Bachelor of Science Degree, Major: Health and Society (Public Health) -
Old Westbury State University of New York
Associates in Humanities and Science Degree, Major: Liberal Arts -
Nassau Community College
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