Nancy Vazquez Garcia

• Worked in Amazon shipping temporarily

• Helped Family and Friends set up appointments and Went into the hospitals to help them understand procedures

Temporary Worker

• Elevated customer service quality by offering real-time bilingual support for inquiries, complaints, and resolutions.
• Assisted healthcare professionals in providing patient care through accurate medical interpretation services.
• Aided law enforcement agencies in investigations involving non-English speaking suspects or witnesses by providing critical interpretation assistance.
• Enhanced workplace safety by translating essential safety regulations into other languages for non-English speaking employees.
• Supported culturally diverse populations by interpreting both verbal and written materials, bridging language gaps.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Represented organization positively and professionally while providing community with much-needed services.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Reviewed patient records for accuracy and completeness.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• Monitored patients for reactions and verified sample quality.