Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Viera

Los Angeles,California

Summary

Dynamic professional with experience as a Dental Assistant at Steven Lee Orthodontics, skilled in dental radiography and equipment sterilization. Proven ability to enhance patient satisfaction through exceptional customer service and relationship building. Recognized for maintaining a sterile environment and improving operational efficiency, ensuring optimal patient care and safety.

Overview

11
11
years of professional experience

Work History

Dental Assistant

Steven Lee Orthodontics
09.2014 - 12.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office settings and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed X-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information and medical history for future reference.
  • Assisted dentists and other personnel by handling appropriate procedure tools and supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.

Personal Banker

Bank of America
02.2009 - 08.2014
  • Utilized strong interpersonal communication skills during client interactions, increasing trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed deposits, withdrawals, and wire transfers to process smooth client banking transactions.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

Education

Bachelor of Arts - Psychology

California State University Dominguez Hills
Carson, CA
05-2025

Associate of Arts - Psychology

El Camino College
Torrance, CA
05-2023

High School Diploma -

Palisades Charter High School
Pacific Palisades, CA
06-2006

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Team collaboration
  • Cross-training capabilities
  • Customer service
  • Relationship building
  • Positive attitude
  • Cash handling
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Dental Assistant

Steven Lee Orthodontics
09.2014 - 12.2019

Personal Banker

Bank of America
02.2009 - 08.2014

Bachelor of Arts - Psychology

California State University Dominguez Hills

Associate of Arts - Psychology

El Camino College

High School Diploma -

Palisades Charter High School

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Nancy Viera