Nancy Villafana
Sacramento,CA
Summary
Dynamic and results-oriented professional with a proven track record at Trader Joe's, adept in customer service and safety awareness. Excelling in teamwork and collaboration, I have enhanced customer satisfaction and fostered a positive work environment. Skilled in problem-solving and time management, I bring a flexible approach to meet and exceed employer expectations.
Overview
24
24
years of professional experience
Work History
Crew Member
Trader Joe's
Mountain View, CA
09.2020 - 06.2024
- Accurately operated cash register
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Instructional Aide
Palo Alto Unified School District
Palo Alto, CA
09.2015 - 06.2020
- Collaborated with instructional team members to create a cohesive educational experience for all students.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Registered Nurse
Avenidas-Rose Kliner Adult Day Heath Center
Mountain View, CA
07.2000 - 05.2014
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Nursing
California State University, Chico
Chico, CASkills
- Teamwork and Collaboration
- Flexible Schedule
- Problem-Solving
- Time Management
- Cash Handling
- Customer Service
Timeline
Crew Member
Trader Joe's
09.2020 - 06.2024
Instructional Aide
Palo Alto Unified School District
09.2015 - 06.2020
Registered Nurse
Avenidas-Rose Kliner Adult Day Heath Center
07.2000 - 05.2014
Nursing
California State University, Chico