Nancy Watson
Effingham,SC
Summary
Certified Rehabilitation Registered Nurse dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
27
27
years of professional experience
Work History
Director of Nursing
Faith Healthcare Center
03.2018 - Current
- Assist with overseeing and incorporating excellent teamwork standards in conjunction with implementing company policies, procedures, and protocols to assist senior administration in leading the facility from a one star to five star facility.
- Investigate and complete all reportable conditions as required by our governing agencies.
- Oversee the facility QAPI committee meetings and manage the charter PIP process
- Monitor and evaluate nursing staff performance, providing feedback and guidance to support standards of care.
- Assist with building and maintaining positive working relationships with physicians, vendors and staff to support seamless healthcare operations.
- Oversee and approve recruitment, hiring and orientation of new nursing staff.
- Participate in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Work closely with administration to implement best practices to improve patient outcomes.
- Perform rounds to observe care and interview staff, residents, and families.
- Collaborate with staff, management, and external groups to coordinate patient care.
- Develop and assist with positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect
- Monitor infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Establish and maintain communication with staff, physicians and community organizations to promote high quality patient care.
- Liaise with other healthcare professionals to develop comprehensive patient care plans to provide highest quality of care for the residents we serve, assist with completion of MDS assessments as necessary, and assist with oversight of PDPM.
- Perform the current NHSN requirements for the facility.
- Oversee and assist with 1718's and medical record request
- Assist all department heads as needed with task within their specific areas and complete audits to aide in maintaining compliance with current regulations that govern long term care.
Charge Nurse
Carolina Hospital System Rehabilitation Center
05.2015 - 08.2018
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
- Attended bi-weekly interdisciplinary care-conference meetings.
- Provided direct nursing care to patients periodically which included administering medications and treatments to include wound care, tracheostomy care, IV therapy, phlebotomy services, and peritoneal dialysis.
- Completed admission assessments and developed initial care plans for patients with collaboration of therapy,
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Educated family members and caregivers on patient care instructions and followed up on any resident or care giver concerns.
- Assisted the center with becoming the only facility within our region to become CARF certified
Director of Nursing
Bethea Baptist Retirement Community And Health Care Center
07.2016 - 01.2018
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff and eliminated the use of agency staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Assisted with leading facility from a 2 star to a 4 star facility during my 15 months tenor there
- Developed, implemented, and provided staff education and competency evaluations for all policies and protocols to include the facility assessment and the Emergency Preparedness Plan to ensure compliance with CMS regulations for phase 2 (Mega Rule)
- Assisted admission director with building positive relations with area hospitals and other referral sources and acted as facility liaison to maintain those positive relations
- Completed all reportable incidents per regulatory requirements
- Implemented programs such as meet and greet and managing up to improve patient and family satisfaction
Certified Rehabilitation RN/ RN Supervisor
HealthSouth Rehabilitation
05.2013 - 07.2016
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Audited charts and reviewed clinical documents to verify accuracy.
- Performed daily rounds with the medical director
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
MDS/Care Plan Coordinator
Heritage Home Healthcare
04.2006 - 05.2013
- Complied with federal and state regulations for completion and coordination of RAI process.
- Assessed electronic medical record for required documentation to support MDS coding.
- Verified prompt and accurate completion of MDS activities for billing.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Led weekly utilization review to go over recent clinical activities.
- Built complex data analysis reports and provided timely feedback to administrator.
- Audited all records on admission and quarterly basis to ensure accuracy of documentation and that policies and protocols were followed and assisted with implementing QA processes to correct any issues found to ensure residents received high quality of care while avoiding unnecessary DHEC citations.
- Transition facility from MDS 2.0 to 3.0 smoothly without default.
- Successfully led the interdisciplinary team in first Medicare ZPIC audit in our region.
Nurse Consultant
Susan Licklitner: Independent Nurse Consultant
- Researched related literature regarding issues at hand.
- Reviewed medical records and assisted with summarizing care.
- Assisted with mock DHEC survey's to help facilities identify and correct areas of noted concerns.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals and periodically monitored staff members for proper reinforcement.
- Reviewed charts to complete quality control checks.
Assistant Director of Nursing
Lake City Scranton Health Care Center
03.2004 - 04.2006
- Participated on the cooperate survey team to perform mock inspections/survey to assist sister facilities in being in compliance and ready for annual survey.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Assisted with developing policy and procedures, developed and implemented plan of corrections and conducted ongoing compliance audits as needed for DHEC and cooperate surveys.
- Performed scheduling and assignments for licensed staff and certified nursing assistance
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Completed MDS assessments and created customized care plans, working with residents, staff and families to assess and meet individual needs.
- Oversaw the fall prevention and tracking protocols to minimize falls and promote positive resident outcomes.
Floor Nurse/Unit Manager
Southland Healthcare Center
06.1998 - 03.2004
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
- Administered medication and treatments for patients on a 44 bed unit and completed all required documentation for approximately 6 months and then assumed the unit manager role.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Performed weekly facility rounds with medical director
- Completed chart audits, monthly pharmacy and dietary recommendations, quarterly chart reviews and assessments
Floor Nurse/Charge Nurse/In-service Coordinator
Honorage Nursing Center
05.1996 - 06.1998
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Administered medication and treatment for assigned residents
- As the charge nurse, I oversaw the care of the residents to ensure it was in compliance with their individualized care plans, completed quarterly assessments and chart reviews and managed the licensed staff and unlicensed staff that were assigned to my unit.
- As in-service coordinator, I coordinated guest speakers, tracked and managed in-service training for all staff to ensure staff received all necessary and mandated education and training as regulated by DHEC.
Education
BSN - Nursing
Grand Canyon University
Phoenix, AZ06.2017
ADN - Nursing
Central Carolina Technical College
Sumter, SC05.2012
Licensed Practical Nurse - GPN
Marion County School of Practical Nursing
Marion, SC 06.1996
Skills
- Wellness Services
- Acute Rehabilitation
- Time Management
- Clinical System Monitoring
- Quality Improvement
- Nursing Protocols
- Leadership and Guidance
- Long-Term Care
- Regulatory and Statutory Compliance
- Utilization Management
- Risk Management
- Effective Multitasking
Timeline
Director of Nursing
Faith Healthcare Center
03.2018 - Current
Director of Nursing
Bethea Baptist Retirement Community And Health Care Center
07.2016 - 01.2018
Charge Nurse
Carolina Hospital System Rehabilitation Center
05.2015 - 08.2018
Certified Rehabilitation RN/ RN Supervisor
HealthSouth Rehabilitation
05.2013 - 07.2016
MDS/Care Plan Coordinator
Heritage Home Healthcare
04.2006 - 05.2013
Assistant Director of Nursing
Lake City Scranton Health Care Center
03.2004 - 04.2006
Floor Nurse/Unit Manager
Southland Healthcare Center
06.1998 - 03.2004
Floor Nurse/Charge Nurse/In-service Coordinator
Honorage Nursing Center
05.1996 - 06.1998
Nurse Consultant
Susan Licklitner: Independent Nurse Consultant
BSN - Nursing
Grand Canyon University
ADN - Nursing
Central Carolina Technical College
Licensed Practical Nurse - GPN
Marion County School of Practical Nursing
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