Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Waweru

South Bend,IN

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to details with experience in coordinating services, programs and improvements.

Overview

16
16
years of professional experience

Work History

Program Manager

Benchmark Human Services
04.2023 - 07.2025
  • Responsible for clients day to day needs, healthy well-being, financial needs, community activities, and accessibility and kept their families and other stake holders informed on their progress.
  • Prepared clients goals and trained direct care staff on all needed client trainings and documentation.
  • Scheduled house staffing based on client needs and regulations.
  • Supervised direct care staff and monitored their time entry per house schedules.

Program Manager

SHCS
06.2023 - 01.2024

Worked daily on staff training, coordinated with staff on clients doctor appointments, community activities and day program attendance.

Did monthly reports,attended clients meetings, and followed up with correspondences among client teams.

Worked on staff scheduling.

Supported Living Manager

Benchmark Human Services
04.2009 - 06.2023

Worked directly with house staff on meeting clients needs. Organized community outings for clients, made doctor appointments for clients and coordinated with staff for shift coverage, staff trainings,house meetings and day to day care for the clients served.

Notified and communicated to house PC on day to day needs and issues concerning client care and staff job performance.

Managed multiple sites, and helped PC with uploading of client documents into the Provide System.

Education

Associate of Science - Business Administration And Management

South Western College
Niles, MI

Bachelor of Science - Management

Indiana Wesleyan University
Marion, IN

Skills

Responsible

Hardworking

Hands On

Decision Making Skills

Timeline

Program Manager

SHCS
06.2023 - 01.2024

Program Manager

Benchmark Human Services
04.2023 - 07.2025

Supported Living Manager

Benchmark Human Services
04.2009 - 06.2023

Associate of Science - Business Administration And Management

South Western College

Bachelor of Science - Management

Indiana Wesleyan University
Nancy Waweru