Nancy West

Support two joint replacement surgeons and assist in supporting orthopedic trauma team. Manage physician schedules, room patients and assist physicians with procedures in clinic, gather pre-operative labs and clearances, arrange home health care, and transportation to appointments, order medical equipment, teach patients pre- and post-operatively, and work with physical therapy, occupational therapy, social work, pharmacy, and other disciplines to ensure positive patient outcomes. Triage patient calls, and utilize critical thinking skills to assess clinical situations quickly and accurately. Complete FMLA forms, and coordinate with employers, legal representatives, and patients to ensure a treatment plan that returns them to work appropriately.

RN Case Manager organized care for terminally ill patients by performing health histories, physical assessments, communicating with physicians and team members, administering medications, maintaining skin integrity, and providing comfort, dignity, and support to patients and families during the final stage of life.

Improved patient outcomes by providing higher-level care monitoring to post-operative and critically ill patients, collaborated closely with physicians, specialists, pharmacists, and social workers involved in patients' care, assisted physician's with procedures, responded to emergency situations with speed, expertise and level headed approach to provide optimal care and support.

Improved patient outcomes in the office setting by managing physician's schedules, rooming patients in the clinic setting, assisting physicians with procedures, administering treatments, providing pre- and post-operative teaching, collecting lab specimens, including phlebotomy, triaging patient calls, utilizing evidence-based practice guidelines when making decisions regarding patient care and charting patient data electronically. Assisted with the orientation of new nurses.

Improved patient post-operative outcome by providing care for urology, bariatric, general surgery and medical patients. Monitored patients after surgery, collaborated with physicians, nurses, therapists, social workers, and other healthcare professionals to develop individualized treatment plans for each patient. Assisted patients with activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.

Improved patient outcome by managing physician schedule, administering cardiac testing, scheduling procedures and triaging patient calls.

Improved patient outcomes by providing care for complex neurological and orthopedic patients, managing tracheostomies, PEG tube feedings, regularly repositioning, and maintaining good skin hygiene to prevent breakdown, and emotional support to patients and family members.

Improved patient outcome by providing care for post-operative joint replacement and neurological patients by collecting lab specimens including phlebotomy, infusing blood products, caring for skin integrity and assisting with ambulation.