Anything pertaining to pets! (Dogs, cats and exotics)
Nancy Wicklund
Veterinary Assistant
Clinton,WI
Summary
Reliable and confident Veterinarian Assistant offering expertise in pet handling, basic lab skills and receptionist duties, illustrated across 5+ years of experience. Skilled in calming animals and clients. Ability to educate clients on how to maintain good hygiene and control pests. Adept with cleaning and organizing clinic spaces. Works well in fast-paced environments. Gets along very well with co-workers.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
Work History
Sales Associate
Greg Wicklund, Owner Of Beloit Bicycle Company
Beloit , WI
11.2012 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Receptionist, Lab Assistant
Brookside Veterinary Clinic
Loves Park, IL
03.2011 - 03.2013
- Scheduled appointments, communicated with clients and updated patient records.
- Prepared and read urine and fecal specimens.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Assisted veterinarians and techs, holding pets during exams and procedures.
- Prepared vaccines for patient appointments.
- Filled prescriptions.
Owner/Operator Lakeview Pet Sitting
Self
Chicago, IL
01.1988 - 01.2003
- Provided vacation pet care and daily dog waking.
- Created and managed daily schedules.
- Met with all potential new clients (and pets!) to discuss aspects of new accounts.
- Managed up to 5 employees.
- Managed day-to-day business operations.
- Cared for special needs pets, administering injections,medications, fluids and wound care.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Receptionist
Blum Animal Hospital
Chicago, IL
11.1985 - 10.1988
- Scheduled appointments, communicated with clients and updated patient records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Attended Hills 3 day educational seminar and classes for small animal nutrition. Received small animal nutrition certification.
- Learned basic lab skills, e.g., setting up and reading fecals and doing urinalysis'.
- Maintained very large medical record file system.
- Filled prescriptions.
Education
High School Diploma -
Rockford West High School
Rockford, IL 09.1982 - 06.1983
General Studies
Rock Valley College
Rockford, IL 09.1983 - 05.1984
General Studies
City Colleges of Chicago-Harry S Truman College
Chicago, IL 09.1984 - 05.1985
Skills
Fast learner
Social perceptiveness
Excellent people skills
Medication and prescription diet Product knowledge
Problem-solving skills
Exceptional customer service
Professional demeanor
Cash register operation
Relationship building
Interests
Cooking (and eating!)
Kayaking, Paddle boarding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Greg Wicklund, Owner Of Beloit Bicycle Company
11.2012 - Current
Receptionist, Lab Assistant
Brookside Veterinary Clinic
03.2011 - 03.2013
Owner/Operator Lakeview Pet Sitting
Self
01.1988 - 01.2003
Receptionist
Blum Animal Hospital
11.1985 - 10.1988
General Studies
City Colleges of Chicago-Harry S Truman College
09.1984 - 05.1985
General Studies
Rock Valley College
09.1983 - 05.1984
High School Diploma -
Rockford West High School
09.1982 - 06.1983