Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Williams

Roseville,Ohio

Summary

Dynamic bartender with a proven track record at American Legion Post 71, excelling in customer service and efficient drink preparation. Recognized for enhancing guest experiences and increasing repeat clientele through strong multitasking and effective communication. Committed to responsible alcohol service and maintaining high standards of cleanliness and safety.

Overview

2026
2026
years of professional experience

Work History

Bartender

American Legion Post 71
09.2010 - 09.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.

Cashier

Tom's Market
1978 - 08.1980
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Nursing Technician

Good Samaritan Hospital
1971 - 01.1978
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained patient stability by checking vital signs and weight.
  • Enhanced patient comfort through diligent personal care tasks such as bathing, feeding, and changing linens.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Assisted patients with mobility by providing physical support and pushing wheelchairs.
  • Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.

Security Guard

Good Samaritan Medical Center
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Examined doors, windows and gates to verify security.

Education

High School Diploma - Basic

Pleasant View High School
Grove City ,Ohio
05.1969

Moved To Grove City,Ohio - Basic

Roseville High School
West Athens Rd

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Inventory
  • Ordering bar supplies
  • Health codes compliance

Timeline

Bartender

American Legion Post 71
09.2010 - 09.2025

Security Guard

Good Samaritan Medical Center

Moved To Grove City,Ohio - Basic

Roseville High School

Cashier

Tom's Market
1978 - 08.1980

Nursing Technician

Good Samaritan Hospital
1971 - 01.1978

High School Diploma - Basic

Pleasant View High School