Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Wyer

296 Gina Lane Davenport,FL

Summary


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

6
6
years of professional experience

Work History

Sales Recruiter for Regional Manager

Tommy Hatcher
04.2013 - 08.2013
  • Obtained Manager Availability for Interviews two to three weeks in advance. Selected and placed interviewees into appropriate slots. Contact interviewees regarding: availability, additional skills and answered any questions that I could. Contacted interviewees to confirm appointments 24 hours in advance and rescheduled, if necessary.
  • Assisted at Regional Meetings, if requested.
  • Enhanced employer brand visibility by creating engaging job postings and promoting the company culture on various platforms.
  • Delivered exceptional candidate experiences throughout the recruitment process, resulting in positive reviews and increased referral rates.
  • Built a robust pipeline of qualified candidates through proactive sourcing, networking, and referrals.

Receptionist/Administrative and Customer Service

Corevantage Technologies
04.2010 - 04.2013
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted with company sales quoting process, as needed.
  • Designed sales catalog to mainstream customer computer needs, including photos, computer parts breakdown and any discount available.


Personal Lines Insurance Sales/Customer Service

Nationwide Insurance
05.2007 - 04.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Associate of Arts - Office Systems Technology

Robeson Community College
Lumberton, NC

Skills

  • Greeting and seating clients
  • Telephone skills
  • Organization skills
  • File management
  • Mail handling
  • Verbal and written communication

Timeline

Sales Recruiter for Regional Manager

Tommy Hatcher
04.2013 - 08.2013

Receptionist/Administrative and Customer Service

Corevantage Technologies
04.2010 - 04.2013

Personal Lines Insurance Sales/Customer Service

Nationwide Insurance
05.2007 - 04.2009

Associate of Arts - Office Systems Technology

Robeson Community College

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Nancy Wyer