Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nancy Zarour

Rancho Cucamonga,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Appointment Scheduler\ Vital Signs

TotalCare Urgent Care
Eastvale, CA
10.2022 - 10.2022
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
  • Addressed client inquiries and updated database information.

Patient Care |Cedar Chiropractic Clinic, Signs
11.2003 - 10.2022
  • Talking to the customers and providing them with good care as a physical therapist Handles Customer care, Clinical experience in progress
  • Appointment Set up & Vital

Cashier

McDonalds
08.2018 - 01.2022
  • Registering customers' orders in the POS system of the store, ensuring to give the correct change and adhering to the policy of the store regarding gift cards and coupons, Greeting and welcoming customers as they arrive at the store, passing customer complaints to management and assisting to resolve them and Keeping the working space clean and well- maintained

Cashier

WIENERSCHNITZEL
MONTICLAIR, United States
06.2015 - 12.2017
  • Food prep, cooking, and assembly of produce, lunch, and dinner products, greet customers as they enter the restaurant Process credit cards and get signatures Create change for those Clinical experience in progress paying with cash Closeout the register at the end of the day Provide customer service and complaint resolution

Education

Diploma -

Los Osos High

Associates - Medical Admin specialist

Platt College
Ontario, CA
09.2022

Skills

  • Time Management
  • Customer Consultations
  • Guest Relations
  • Appointment Booking
  • Appointment and Meeting Scheduling
  • Willingness to Learn
  • Customer Feedback

Accomplishments

  • Used Athena Excel to schedule appointments by tracking the appointments on a spreadsheets.
  • Supervised team of 3 staff members.
  • Achieved 6 years of customer service by working at McDonald's

Certification

  • CPR/First Aid - Certified CPR and First Aid


Languages

Arabic
Native or Bilingual

Timeline

Appointment Scheduler\ Vital Signs

TotalCare Urgent Care
10.2022 - 10.2022

Cashier

McDonalds
08.2018 - 01.2022

Cashier

WIENERSCHNITZEL
06.2015 - 12.2017

Patient Care |Cedar Chiropractic Clinic, Signs
11.2003 - 10.2022

Diploma -

Los Osos High

Associates - Medical Admin specialist

Platt College
Nancy Zarour