Nancy Hinojosa
Mission
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, with a swift capacity to learn and implement new skills effectively. Proven track record of maintaining high safety standards across diverse industries. Committed to leveraging strengths to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
CSR
Maximus
03.2024 - Current
- Deliver empathetic support, boost client trust, resolve issues, and enhance satisfaction.
Agricultural Laborer
Ocean Spray
09.2023 - 11.2023
- Ensured the proper handling and storage of harvested cranberries to maintain quality standards.
- Inspect and maintain harvesting equipment to ensure proper functioning and minimize downtime.
Frac Operator
Halliburton
01.2023 - 01.2023
- Communicated with ground team members and fellow operators to avoid safety hazards and keep materials moving.
- Performed thorough equipment inspections, repairs, and maintenance to extend the life of each piece of equipment.
CSR
TTEC
07.2021 - 12.2021
- Assisted customers by providing product and service information as well as resolving product and service issues.
Scale House Operator
Frontera Materials
04.2018 - 06.2021
- Checked the track sheet and communicated with the loaders to ensure that the loaded products were accurate.
- Maintained accurate documentation and processed payments quickly to keep waiting times to a minimum.
Agricultural Laborer
Hinojosa Harvesting
03.2017 - 03.2018
- Hand-harvested and inspected crops for quality assurance.
- Working with team members and customers to find workable solutions that improved operations.
Education
High School Diploma -
La Joya High School
La Joya, TX01.2016
Skills
- Proficient in managing multiple tasks
- Effective team collaboration
- Operational efficiency
- Mechanical aptitude
- Strategic issue resolution
- Compliance with safety protocols
- Optimistic mindset
- Service excellence
Timeline
CSR
Maximus
03.2024 - Current
Agricultural Laborer
Ocean Spray
09.2023 - 11.2023
Frac Operator
Halliburton
01.2023 - 01.2023
CSR
TTEC
07.2021 - 12.2021
Scale House Operator
Frontera Materials
04.2018 - 06.2021
Agricultural Laborer
Hinojosa Harvesting
03.2017 - 03.2018
High School Diploma -
La Joya High School