NANCY CORNELL
Virginia Beach,VA
Summary
Dynamic Administrative Coordinator and PCA with a proven track record at The Therapy Network, adept in Microsoft Excel and enhancing patient satisfaction by 20%. Specializes in efficient care delivery and administrative excellence, including patient billing and insurance verification. Demonstrates exceptional organizational skills and a commitment to improving operational procedures.
Overview
5
5
years of professional experience
Work History
Admininstrative Coordinator
The Therapy Network
Virginia Beach, USA
05.2023 - Current
- Front office administrative responsibilities
- Greeting patients, patient insurance verification, Webpt system tracking of patients and patient billing system, Scheduling patients for appointments
PCA
Private Pca-Self
Chesapeake, USA
04.2020 - 05.2023
- Delivered personalized care for 15+ residents, providing essential services including bathing, hygiene, light cleaning, and facilitating transportation to doctor visits
- Managed scheduling and appointments for residents, achieving a 98% on-time rate
- Implemented a streamlined documentation system, reducing errors by reducing errors by 15%
PCA
Immanuel Care
Chesapeake, USA
08.2021 - 10.2022
- Provided comprehensive care to 10+ residents, managing bathing, hygiene, cleaning, transportation, and meal preparation
- Streamlined meal preparation procedures, resulting in a 20% time reduction
- Implemented a resident feedback system, improving satisfaction rates by 15%
PCA
Oak Grove Health and Rehab
Chesapeake, USA
10.2021 - 02.2022
- Administered care to 20+ residents, overseeing bathing, medication administration, and conducting COVID testing
- Executed front and back screening for COVID symptoms, maintaining a 100% adherence rate to safety protocols
- Enhanced patient and family satisfaction by 20% through improved communication and support
- Implemented a new medication tracking system, reducing errors by 25%
Education
Associates - Science
Ashford University
Certificate - medical assisting, and phlebotomy
Allstate Career
Skills
- Microsoft Access
- Operation recommendations
- Filing
- Travel administration
- Calendars management
- Microsoft Excel
References
References upon demand
Timeline
Admininstrative Coordinator
The Therapy Network
05.2023 - Current
PCA
Oak Grove Health and Rehab
10.2021 - 02.2022
PCA
Immanuel Care
08.2021 - 10.2022
PCA
Private Pca-Self
04.2020 - 05.2023
Associates - Science
Ashford University
Certificate - medical assisting, and phlebotomy
Allstate Career
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