Summary
Overview
Work History
Education
Skills
Certification
EXTRACURRICULARS
Timeline
SalesManager

Nancy J. Murray

Valley Village,CA

Summary

Accomplished sales professional in entertainment lighting, aligning technical solutions with client objectives. Recognized for cultivating strong relationships, driving revenue, and delivering exceptional customer experiences.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Manager

Relation Lighting Agency | RLA
04.2025 - Current
  • Cultivate new business by assessing client needs and providing targeted solutions, driving a 15% growth rate in just 5 months.
  • Forge and strengthen industry alliances to support collaborative client projects.
  • Develop extensive product knowledge to provide targeted, high-value solutions for a diverse client base.

Director of Customer Experience (CX)

RatPac Controls, LLC
12.2022 - 10.2024
  • Built strong relationships with Gaffers, DP’s, studios, and rental houses by delivering tailored, timely solutions that fostered long-term partnerships.
  • Implemented beta testing feedback initiatives, translating customer insights into actionable design improvements that boosted satisfaction with new product launches.
  • Resolved over 100 repair cases, cutting average resolution time by 30% and enhancing client trust.
  • Partnered with sales to launch a legacy product upgrade program, driving a 15% revenue increase within 6 months.
  • Delivered hands-on training to 300+ customers annually, resulting in a 25% increase in product adoption and utilization.
  • Facilitated weekly interdepartmental meetings, improving communication and reducing misalignment by 20%.

Sales Manager

Mole-Richardson Co.
02.2015 - 11.2022
  • Drove sales initiatives and cultivated industry partnerships, delivering three consecutive years of revenue growth exceeding targets.
  • Generated new business opportunities through targeted lead generation and strategic relationship building, contributing to a 15% increase in qualified leads annually.
  • Set and achieved sales goals aligned with broader business objectives, driving consistent revenue growth year over year.
  • Delivered exceptional client experiences by prioritizing satisfaction and maintaining professional, responsive communication.
  • Designed and executed high-impact trade show booths and event logistics, increasing lead capture and client engagement.
  • Monitored emerging technologies to deliver innovative client solutions and maintain a competitive market edge.

Sales Representative

Mole-Richardson Co.
06.2008 - 02.2015
  • Provided sales and technical support, boosting repeat orders by 25%.
  • Delivered precise product recommendations, improving order accuracy and turnaround time.
  • Managed Western U.S. and Canada accounts, contributing to a 20% regional sales increase.

Education

Bachelor of Arts -

Columbia College Chicago
Chicago, IL

Indiana University
Bloomington, IN

Skills

    B2B & B2C Sales

    Account Management

    Effective Communication

    Teamwork & Collaboration

    Client Education & Support

    Lead Generation

    Microsoft 365

    Salesforce CRM

    SAP Business One

Certification

  • Associate Member, The American Society of Cinematographers (ASC)
  • Board Member, Filmscape Chicago
  • Certificate of Recognition, City of Los Angeles - 3x commendation recipient from the LA City Council

EXTRACURRICULARS

  • Member, Women in Lighting Design (WILD)
  • Mentor, Columbia College Chicago, Semester in LA (SiLA)
  • Member, Los Angeles County Bicycle Coalition (BikeLA)
  • Volunteer, Gay for Good (G4G)


Cyclist, Weightlifter, Swimmer, Yogi & Beginner Pickler, with a passion for zip-lining, travel, line-dancing, coffee, gray cats & quality cinema.

Timeline

Sales Manager

Relation Lighting Agency | RLA
04.2025 - Current

Director of Customer Experience (CX)

RatPac Controls, LLC
12.2022 - 10.2024

Sales Manager

Mole-Richardson Co.
02.2015 - 11.2022

Sales Representative

Mole-Richardson Co.
06.2008 - 02.2015

Bachelor of Arts -

Columbia College Chicago

Indiana University

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