Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Nancy J  Schnell

Nancy J Schnell

Webster,TX

Summary

Dynamic business development leader with a proven track record at Summit Valuations, excelling in client acquisition and relationship management. Skilled in revenue growth and proposal writing, I leverage strong sales acumen and excellent listening skills to drive customer satisfaction and optimize service delivery. Committed to achieving organizational goals through strategic engagement.

Overview

13
13
years of professional experience

Work History

Director of Business Development

Summit Valuations
01.2020 - 12.2022

I was responsible for gaining new clients and making sure existing clients needs were being met. I did this primarily through telephone calls and zoom conferences. This ended only when the CEO and founder died unexpectedly.

Funeral Director

Navarre Funeral Home
06.2011 - 10.2019

A a funeral director, I was on call to make removals nights and weekends. Holidays too. I met with families to make the arrangements for their loved ones. This includes filing all appropriate paperwork in a timely fashion. I was also responsible for writing the obituary and getting it published in the paper of the family's choice. I also would oversee the services and coordinate with the cemetery for burial and the crematorium for cremation. I also made sure the family's plants and flowers were moved according to the family's wishes. As an enbalmer, I was charged with caring for the body of a loved one. Meticulously focusing on every detail throughout the process. I also applied cosmetics when necessary and styled hair accordingly as well. I furthermore dressed the deceased and placed them in their casket. All while showing the upmost respect for the body of a loved one. As if the family was right beside me. I was also responsible for making sure the family s in touch with the appropriate person to get a marker for the grave.

Embalmer

Southpark Funer Home
01.2010 - 05.2011

I was responsible for making tasteful, safe removals. Most times with the family present. I then embalmed the body according to state and federal policies. I was also responsible for dressing, applying cosmetics and styling hair of the deceased. I then gently placed them in a casket. Doing all of this as if the family was standing right beside me.

Education

Associates Degree - Mortuary Sciences

Associates Degree of Mortuary Sciences
Houston, TX
05.2011

Bachelor's Degree Of - Chemistry

The University of Texas At Austin
Austin, TX
12.1996

Bachelor Of Medical Biology - Cell Biology

The University of Texas At Austin
Austin, TX
06.1996

Diploma With Honors -

Bryan High School
Bryan, TX
05.1992

Skills

  • Sales training and leadership
  • Key account management
  • Vendor management
  • Revenue growth
  • Proposal writing
  • Customer engagement
  • Corporate communications
  • Organizational development
  • Service delivery optimization
  • Relationship building
  • New business development
  • Customer satisfaction
  • Goals and performance
  • Business development
  • Business development and planning
  • Customer relationship management
  • Relationship building and rapport
  • Analytical problem solver
  • Event planning
  • Excellent listening skills
  • Relationship building and management
  • Adept multi-tasker
  • Decision-making
  • Team leadership
  • Strong sales proposal writer

Timeline

Director of Business Development

Summit Valuations
01.2020 - 12.2022

Funeral Director

Navarre Funeral Home
06.2011 - 10.2019

Embalmer

Southpark Funer Home
01.2010 - 05.2011

Associates Degree - Mortuary Sciences

Associates Degree of Mortuary Sciences

Bachelor's Degree Of - Chemistry

The University of Texas At Austin

Bachelor Of Medical Biology - Cell Biology

The University of Texas At Austin

Diploma With Honors -

Bryan High School