Nancy Moen

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Step 8: Determine the Designated Coordinator and Designated Manager, A license holder is responsible for coordination of service delivery and evaluation for each person served by the program. Program management and oversight includes evaluation of the program quality and program improvement for services provided by the license holder. The same person may perform the functions of a designated coordinator and designated manager if the work and education qualifications are met.
• A. Designated Coordinator Duties, Delivery and evaluation of services provided by the license holder must be coordinated by a designated staff person. The designated coordinator must provide supervision, support, and evaluation of activities that include: 1. Oversight of the license holder's responsibilities assigned in the person's CSSP and CSSSP addendum; 2. Taking the action necessary to facilitate the accomplishment of the outcomes according to the requirements in section 245D.07; 3. Instruction and assistance to direct support staff implementing the CSSP and the service outcomes including direct observation and service delivery sufficient to assess staff competency; and 4. Evaluation of the effectiveness of service delivery, methodologies, and progress on the person's outcomes based on the measurable and observable criteria for identifying when the desired outcome has been achieved according to the requirements in 245D.07.
• B. Designated Coordinator Qualifications, A person with the qualifying education and work experience identified under option 1, 2, 3, or 4, may act as the designated coordinator for a program licensed under Minnesota Statutes, 245D. Option 1: A baccalaureate degree in a field related to human services and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older. Option 2: An associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older. Option 3: A diploma in a field related to human services from an accredited postsecondary institution and three years full-time work experience providing direct care services to persons with disabilities or persons age 65 and older. Option 4: A minimum of 50 hours of education and training related to human services and disabilities AND four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified in clauses (1) to (3).