Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

NANCY X. FLORES

Los Angeles

Summary

Considered hardworking and reliable with great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Litigation Paralegal

Downtown L.A. Law Group
03.2023 - Current
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Contributed to successful case outcomes through diligent fact investigation and witness interviews.
  • Assisted in drafting legal documents, ensuring compliance with court requirements and deadlines.
  • Contributed to positive team dynamics within the firm by collaborating effectively with colleagues in both legal support roles and attorney positions.
  • Calendaring hearing dates and all deadlines (motions, oppositions, replies, depositions, and discovery response and propounding due dates)
  • Drafting and responding to discovery questions/answers with proper objections
  • Conferred with clients and other involved parties to gather and track case information.
  • Prepared legal briefs, motions, and pleadings.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Completed electronic court filings at state and federal levels.
  • Conducted background investigations on defendant.

Nanny and Personal Assistant

Westside Nannies
09.2021 - 04.2024
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Teachers Assistant

LAUSD
08.2019 - 06.2021
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Supported planning and preparation for culturally-diverse class sessions.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Supported classroom activities, tutoring, and reviewing work.

Customer Service Cashier

Vans
07.2018 - 04.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

Bachelor of Arts - Sociology, Minor Law and Society

Cal State University Los Angeles
Los Angeles, CA
01.2024

Associate of Arts - Sociology

East Los Angeles College
Monterey Park, CA
01.2021

Skills

  • Client support
  • Critical Thinking
  • Microsoft Excel
  • Scheduling
  • Calendar management
  • Litigation support
  • Court filings
  • Client communication
  • Case support skills
  • Friendly demeanor
  • Problem-solving abilities
  • Customer Relations
  • Microsoft Outlook
  • Microsoft Office Suite
  • Computer Proficiency

Certification

First Aid/CPR Certified

LANGUAGES

Spanish
Native or Bilingual

Timeline

Litigation Paralegal

Downtown L.A. Law Group
03.2023 - Current

Nanny and Personal Assistant

Westside Nannies
09.2021 - 04.2024

Teachers Assistant

LAUSD
08.2019 - 06.2021

Customer Service Cashier

Vans
07.2018 - 04.2019

Bachelor of Arts - Sociology, Minor Law and Society

Cal State University Los Angeles

Associate of Arts - Sociology

East Los Angeles College

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