Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Nandagopal Prabhakaran

Nandagopal Prabhakaran

Franklin

Summary

Subject Matter Expert specializing in SAP SD, Accounts Receivable, and Service Management & SAP VMS with over 9 years of experience in delivering comprehensive solutions for complex business challenges. Demonstrates proficiency in project implementation, critical thinking, and configuration, leveraging skills in SAP HANA and LSMW to drive efficiency and innovation. Known for a results-oriented approach, consistently achieving high-quality outcomes through effective problem-solving and time management.

Overview

9
9
years of professional experience

Work History

Program Technical Lead - I2C

Tech Mahindra Americas (Inc)
Franklin
10.2022 - Current
  • Company Overview: Nissan Infiniti Vehicle Inventory is a custom SAP module which assists Nissan in managing its vehicle inventory by: Project: Nissan Infiniti Vehicle Inventory (NIVI) Client: Nissan North America
  • End to end implementation of project with involvement from the initial Requirements and Design process, functional specification document preparation, development, Configuration, Test plans preparation, Realization, Final preparation, Go-live and Support
  • End to end configuration, integration, and implementation of Service Management process
  • Customization of sales Documents, item categories & schedule Lines, delivery types and billing types as per business needs and configured the determinations such as Item category, schedule line categories, shipping point
  • Configuration of master data - Material, Customer and Condition
  • Configuration of Pricing procedures and Revenue account determination
  • Configuration of Payment proposal and automatic G/L clearing
  • Configuration of end-to-end billing scenarios in CS/SM module
  • Focused functional testing of developed objects in development and quality environments
  • Creation and monitoring of background jobs pertinent to the project
  • Daily interaction with the client to understand and discuss the business process and solutions
  • Run the Business by providing best practice solutions for the process like Simple Service Item, Service Contract, In-House Repair and Field Service
  • Handled User manual preparation and End User Training
  • Post Go-Live Support - Issue tracking, monitoring and proposing solutions
  • Solving the service requests raised by the end user
  • Controlling all financial events, with preconfigured processes
  • Receiving trigger files from source systems, but maintaining all financial data in SAP
  • Building a Vehicle History in SAP for each and every NNA VIN (domestic and import)
  • Preventing out of balance situations using SAP internal controls
  • POC for S/4 HANA implementation
  • Coordinated cross-functional teams to customize sales documents and billing processes, ensuring alignment with business needs and operational efficiency
  • Designed tailored SAP solutions for inventory management, facilitating seamless integration and precise financial tracking
  • Evaluated system performance post-implementation, identifying key areas for enhancement and driving continuous improvement
  • Nissan Infiniti Vehicle Inventory is a custom SAP module which assists Nissan in managing its vehicle inventory by: Project: Nissan Infiniti Vehicle Inventory (NIVI) Client: Nissan North America

Solution Architect - VMS

Tech Mahindra Mexico
Mexico City
11.2021 - 09.2022
  • Company Overview: Brownfield implementation of SAP VMS by replacing the legacy system for supporting export operations by integrating with multiple systems including customs & legal systems
  • Project: NMEX Export System - VMS Client: Nissan Mexico
  • Expertise in application architecture design or process Rationalization & proposing permanent solution for repeated issues
  • Designed a process automation to avoid manual interference and for time saving
  • Development of custom reports and extended production support
  • Training the users on new functionalities and solving queries
  • Brownfield implementation of SAP VMS by replacing the legacy system for supporting export operations by integrating with multiple systems including customs & legal systems
  • Project: NMEX Export System - VMS Client: Nissan Mexico

Techno-Functional Consultant (SAP SD)

Tech Mahindra Ltd
Chennai
09.2016 - 11.2021
  • Company Overview: Nissan North America, Inc
  • Headquartered in Tennessee, coordinates all of Nissan's various activities in North America like automotive styling, engineering, consumer and corporate financing, sales and marketing, distribution and manufacturing for the United States, Canada and Mexico
  • Project: Application Maintenance Support Client: Nissan North America
  • Gathering new requirements, estimating effort and cost after impact analysis, reviewing design, development, testing and deployment of OTC business process
  • Develop, Configure, Unit and System Testing, Regression testing of all Minor/Major Enhancements that are assigned in Order to Cash process
  • Setting up Various Test Environments for Training and Testing with necessary static setups
  • Responsible for preparing the User Training manuals to educate and confirm the business users on the Operating Procedures
  • Coordinate with the downstream & upstream teams throughout the project and do knowledge transition on requirements and provide technical leadership and mentor team members on product development
  • Single Point of contact during UAT Support of Minor/Major Enhancements and responsible on getting business approvals for Implementation
  • Coordinate with Product Owner on release plans and line up the tasks for development based on priority
  • Responsible to identify the configuration changes if any, that are necessary in system as well as in dependent system for each requirement
  • Schedule and conduct demo on developed modules to end users and Business Analyst and incorporate the changes
  • Address business users on issues/bugs that they face in the day-to-day business operations and work around its root cause to provide appropriate solution especially in Sales and Distribution, Service Management, Customer Service and Accounts Receivable modules in SAP
  • Provide 360-degree support towards all critical incidents and application related enhancements and transformation initiatives
  • Involve in maintenance activities of application, collaborate with dependent system administrators in case of any patch or system upgrade at their end
  • Deep understanding of SAP across the following areas: Order to Cash, Record to Report, Procure to Pay, Production Planning, & Business Intelligence
  • Proven ability to lead in blueprint and design sessions, review solution options and provide recommendations while communicating the benefits, risks, and constraints to both the business and IT stakeholders
  • Work with enterprise architects and key organizational stakeholders to define a strategic plan for leveraging integrated business architecture as part of the enterprise architecture
  • Capability to quickly acquire understanding of processes and of integrated non-SAP systems
  • Configured and processed IDOCs, maintaining data accuracy and supporting seamless information flow across systems
  • Nissan North America, Inc
  • Headquartered in Tennessee, coordinates all of Nissan's various activities in North America like automotive styling, engineering, consumer and corporate financing, sales and marketing, distribution and manufacturing for the United States, Canada and Mexico
  • Project: Application Maintenance Support Client: Nissan North America

Education

Bachelor of Engineering - Mechatronics

Paavai Engineering College
04.2016

Higher Secondary Course -

Vicctory Matriculation Hr. Sec School
03.2012

Secondary School Certificate -

Vicctory Matriculation Hr. Sec School
03.2010

Skills

  • SAP SD
  • SAP HANA
  • Order to Cash
  • Configuration
  • Master Data
  • Revenue Management
  • IDOC
  • LSMW
  • BDC
  • Payment Processing
  • Critical Thinking
  • Problem Solving
  • Team Leadership
  • Time Management
  • Project Implementation
  • User Training
  • Application Design
  • Process Automation
  • System Integration
  • Data Analysis
  • Strategic Planning
  • Cross-Functional Collaboration
  • Process Optimization
  • Business Intelligence

Languages

  • English
  • Spanish
  • Tamil

Timeline

Program Technical Lead - I2C

Tech Mahindra Americas (Inc)
10.2022 - Current

Solution Architect - VMS

Tech Mahindra Mexico
11.2021 - 09.2022

Techno-Functional Consultant (SAP SD)

Tech Mahindra Ltd
09.2016 - 11.2021

Bachelor of Engineering - Mechatronics

Paavai Engineering College

Higher Secondary Course -

Vicctory Matriculation Hr. Sec School

Secondary School Certificate -

Vicctory Matriculation Hr. Sec School

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Nandagopal Prabhakaran