Secured high value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Analyzed account details such as usage, sales data using MS Office and client comments to enhance understanding of effectiveness and client needs.
Generated reports on customer data using TABLEAU
Delivered engaging and polished presentations to build connections with potential customers and distinguished business from competitors
Collaborated with cross-functional teams, including sales, marketing, and product development, to deliver comprehensive solutions that meet client goals.
Utilized JIRA to track and manage client projects, ensuring timely delivery and client satisfaction.
Social Media Strategy Analyst- Intern
Jio Studios
04.2019 - 06.2019
Collaborated with the content team to brainstorm and implement creative campaigns.
Employed IT analytics tools and data analysis skills to monitor key performance metrics, data interpretation, generate reports, and provide insights for data-driven decision making.
Compiled and presented weekly and monthly reports summarizing social media performance and highlighting actionable insights.
Familiarity with data visualization tools to present social media data effectively.
Supported the execution of social media advertising campaigns, including audience targeting.
Assisted in developing strategies to increase follower growth, engagement, and conversions
Business Operations Analyst
Accenture Solutions PVT LTD
10.2016 - 03.2018
Assisted in gathering and analyzing business requirements for various projects.
Conducted research and prepared reports on industry trends and competitor analysis.
Collaborated with team members to create and maintain project documentation.
Utilized Agile boards in Azure DevOps to streamline project management processes, resulting good improvement in project delivery time.
Collaborated with cross-functional teams to create and maintain Kanban boards, ensuring the visibility of tasks, backlog, and work in progress.
Developed and maintained detailed process documentation, including workflow diagrams, and business requirement documents.
Education
Masters in Information Science -
Trine University
Phoenix, AZ
12.2024
MBA - Marketing
ICFAI Business School
India
02.2020
Bachelor of Technology - Electronics And Communications Engineering
Bharat Engineering College
India
05.2016
Skills
Business Analysis, MS Office, Project Management,Team Engagement,Azure DevOps, JIRA, Git, Tableau, Python – Beginner, Problem solving,
Certification
AWS Cloud Practitioner Jan -2024
Timeline
Account Manager
ICICI Prudential Life Insurance
10.2020 - 11.2022
Social Media Strategy Analyst- Intern
Jio Studios
04.2019 - 06.2019
Business Operations Analyst
Accenture Solutions PVT LTD
10.2016 - 03.2018
Masters in Information Science -
Trine University
MBA - Marketing
ICFAI Business School
Bachelor of Technology - Electronics And Communications Engineering